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Introduction

WorkWave Route Manager (WWRM) exposes its data via an Application Programming Interface (API). This document is the official reference for that functionality.

To start experimenting with a few examples we recommend a REST client called Postman. Simply tap the button below to import a pre-made collection of examples and the associated environment variables.

See the chapter about Postman on how to install and setup the collection.

Basic concepts

Assumptions

Throughout this document it is assumed that the reader is well acquainted with the WorkWave Route Manager Web Application, its features and terminology.

The API is entirely HTTP-based

Methods to retrieve data from the API require a GET request. Methods that submit or change data require a POST. Methods that destroy data require a DELETE. API Methods that require a particular HTTP method will return an error if you do not make your request with the correct one. HTTP Response Codes are meaningful.

The API is a RESTful resource

The API attempts to conform to the design principles of Representational State Transfer (REST). More details on REST can be found here. Libraries to build REST-compatible API clients are readily available for several programming languages. A list of REST frameworks is available at the bottom of the above mentioned page.

The format used for structured data exchange is JSON

The API supports the JSON (JavaScript Object Notation) format. Details on how JSON works can be found here and here. Libraries that convert to and from the JSON format are readily available for popular and less popular programming languages. A full index, sorted by language, can be found at the bottom of this page

The API works with both plain HTTP and HTTP-within-SSL/TLS (HTTPS). HTTPS is highly recommended to avoid passing both the authentication KEY and potentially confidential data (e.g.: clients’ names and addresses) in clear text over the web.

Parameters have certain expectations

Some API methods take optional or requisite parameters. Please keep in mind that all query-string parameter values should be converted to UTF-8 and URL encoded.

Numeric data type limitations

In addition to formal validations reported for each specific method, there are also restrictions on the maximum and the minimum values allowed for the parameters due to their data type.

In particular:

Using a value outside the allowed range will return an error on the whole request.

Authentication

Authentication is performed using an API key provided by WorkWave. The API key must be included in the HTTP(S) request using one of the following two methods:

Where both are provided the query-string parameter takes precedence.

The API key is a string, more specifically it is a UUID in its canonical form (e.g.: “123e4567-e89b-12d3-a456-426655440000”).

Asynchronous requests

All requests that add, update or delete data (write-requests) are asynchronous.

All asynchronous requests return immediately with a requestId. The actual response, complete with the requestId, is POSTed to the notifications callback URL as soon as the originating request is processed (see the following paragraph for more details about notifications).

Notifications

The WorkWave Route Manager API supports a notification mechanism based on HTTP callbacks (aka web-hooks).

A callback URL is defined on a per-account basis to receive event notifications. Notification messages are POSTed to the callback URL.

Notifications include:

Queueing and Throttling

All asynchronous API requests are queued on a per-territory basis and processed one by one in the order they have been queued (FIFO).

The queue has a maximum size of 10 items. Attempting to queue more than this number of requests will return a 429 “Too Many Requests” error.

Throttling and rate-limiting schemes are applied on a per-territory and per-request-type basis to both synchronous and asynchronous requests to prevent overloading the system with too many / too fast requests.

HTTP Response Codes and Errors

HTTP Status Codes

The WorkWave Route Manager API attempts to return appropriate HTTP status codes for every request.

Error Messages

{
  "errorCode": 600,
  "errorMessage": "Adding 75 Orders to the existing 980 exceeds the maximum of 1000 allowed for operations on territory [New York]"
}

When the WorkWave Route Manager API returns error messages, it does so in JSON format. See examples in the right panel.

Error Codes

Error codes, as found in the body of returned error messages, further define the scope of an error. The following error codes may be returned:

Core API sets and use cases

WorkWave Route Manager offers four different API sets, where each set is dedicated to specific use cases.

Orders API set

Allows for CRUD operations on Orders.

Its main purpose is to allow automated synchronization of Order data between WorkWave Route Manager and ERP Systems.

Asynchronous notifications are POSTed to the callback URL whenever an Order is updated, either as a consequence of our direct actions or by some other actor (other API user or human user logged into the Web Application).

Notifications are about changes to “static”, Order-definition data (e.g.: address, service time, time window, loads) and do not include updates about “live” data such as ETAs and Execution Events (e.g.: time-in, time-out) received from Mobile Applications; that is the purpose of the TimeOfArrival API.

Time Of Arrival API set

Allows updating and retrieval of live routes data, including updated time of arrival information. Enables use cases such as:

Approved Plans API set

Allows retrieval of approved route plan data as well as approving, and revoking approval of, Routes on a per-date or per-route basis.

Asynchronous notifications are POSTed to the callback URL whenever routes planned for a date are marked or unmarked as “approved”.

Enables use cases such as:

Scheduling API set

Provide means to assign and unassign Orders to/from Routes exposing functionality like full plan (re)optimization, fitting-in unassigned Orders and explicitly unassigning Orders from their current Routes.

Asynchronous notifications are POSTed to the callback URL whenever a scheduling event completes.

Enables use cases such as:

GPS Tracking API set

Allows retrieval of GPS tracking data like current and historical [planned] data like position, heading, speed, etc

Enables use cases such as:

Proposals API set

The Proposals API set allows for obtaining real-time information as to where a new Order could be inserted into existing planned routes or empty routes. Its main characteristic is that it accepts multiple time slots to be investigated in parallel.

The returned result is a set of “proposals”, one per slot, with a preview of the Route in case the Order fits into the slot.

If one of the proposals is accepted the Order is added to the plan, already assigned to the proposed Route.

Enables use cases such as:

Helper API sets

In addition to the core API sets, the following additional helper REST resources are available:

Versioning and evolution

Route Manager API is constantly evolving. Existing methods are being improved and extended and new functionalities are being added.

Backward-compatible changes are implemented as extensions to existing versions, while backward-incompatible changes are implemented by introducing entirely new versions.

While we are strongly committed to never introduce breaking changes to existing versions, integration code must be flexible enough to handle backward-compatible updates gracefully.

Here is a list of backward-compatible changes together with how integration code is supposed to deal with them.

Introducing a new REST resource

This is never a problem as existing integration code, not knowing about new endpoints, will not use them.

Adding properties to existing response objects

Existing integration code should ignore unmapped fields.

Note: Some JSON libraries, most notably Jackson, by default will throw an error in case an unmapped field is encountered during parsing. It is important that such libraries are configured to ignore (and possibly report) unmapped fields rather than fail.

Adding optional properties to existing request objects

This is never a problem as existing integration code, not knowing about the new fields, will not populate them.

Adding new asynchronous notification events

Existing integration code must ignore any unexpected asynchronous notification objects (it is still recommended to log these events to keep track of them).

Adding new values to existing enums in request objects

This is never a problem as existing integration code, not knowing about the new values, will not use them.

Adding new values to existing enums in response objects

This is trickier and we try to limit it only to cases where the change can be handled in a backward-compatible way.

An example would be adding a new value to ExecutionEvent‘s type property. Existing integration code should ignore ExecutionEvents with an unknown type (it is still recommended to log these events to keep track of them).

Postman

Postman is a handy API client that facilitates testing and experimenting with RESTful endpoints.

Installing Postman

Before you can use the Route Manager API Postman Collection, you must either download the Postman App for Windows, OS X, or Linux or you can use Postman online:

Install the API Collection

We’ve created a Postman Collection that contains all the Route Manager API RESTful endpoints, including some examples. Click the Run in Postman button below to get started.

Environment Variables

In order to use the above Postman collection, you will need to set some environment variables in Postman. After importing it, select wwrm-template from the list of environments and populate the following:

Callback API

Get Callback URL

curl https://wwrm.workwave.com/api/v1/callback?key=AUTH_KEY

GET /api/v1/callback HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "url": "https://my.server.com/callback"
}

Returns the callback URL (synchronous).

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/callback

THROTTLING

Leaky bucket (size:5, refill: 1 per 5 minutes)

RETURN VALUES

Property Type Description
url String The callback URL

Set Callback URL

curl -H "Content-Type: application/json" -X POST -d '{"url":"https://my.server.com/new-callback", "test": true}' https://wwrm.workwave.com/api/v1/callback?key=AUTH_KEY

POST /api/v1/callback HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "url": "https://my.server.com/new-callback",
  "signaturePassword": "g394g732vhsdfiv34",
  "test": true
}

The above command returns JSON structured like this:

{
  "url": "https://my.server.com/new-callback",
  "previousUrl": "https://my.server.com/callback"
}

And in case the test fails:

{
  "errorCode": 2000,
  "errorMessage": "Server at URL [https://my.server.com/callback] failed to respond to the test message. Expected HTTP code [200], received [404]"
}

The POSTed test message looks something like this:

POST /new-callback?reqId=test HTTP/1.0
Host: my.server.com
Accept-Encoding: gzip,deflate
Connection: close
Content-Length: 96
Content-Type: application/json; charset=UTF-8
User-Agent: WorkWaveRouteManager-WebHook/1.0

{
    "requestId": "test",
    "territoryId": "test",
    "event": "test",
    "data": "test"
}

HMAC computation pseudocode. See also examples in other languages

var message = "https://my.server.com/new-callback?reqID=test&nonce=8cf95201-4d3c-4397-9117-d7ee6ad89d93";
var secret = "g394g732vhsdfiv34";
var hash = CryptoJS.HmacSHA256(message, secret);
var signature = hash.toString(CryptoJS.enc.Base64); // ihyCCfTHog7TDQYT4tQM5ISYSjEIaChSeJmIo3UMa+U=

HMAC verification pseudocode

var inboundRequestUrl = "https://my.server.com/new-callback?reqID=test&nonce=8cf95201-4d3c-4397-9117-d7ee6ad89d93&signature=ihyCCfTHog7TDQYT4tQM5ISYSjEIaChSeJmIo3UMa%2BU%3D"
var signatureFromUrl = new URL(inboundRequestUrl).getQueryStringParameter("signature");
// strip the "signature" parameter from the URL without otherwise altering either the content or the sequence of the other URL parameters
var inboundRequestUrlWithoutSignature = "https://my.server.com/new-callback?reqID=test&nonce=8cf95201-4d3c-4397-9117-d7ee6ad89d93";
var secret = "g394g732vhsdfiv34";
var hash = CryptoJS.HmacSHA256(inboundRequestUrlWithoutSignature, secret);
var computedSignature = hash.toString(CryptoJS.enc.Base64);
var isUrlOk = computedSignature == signatureFromUrl;

Sets the callback URL (synchronous).

THROTTLING

Leaky bucket (size:5, refill: 1 per 5 minutes)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/callback

REQUEST BODY

Property Type Description
url String The callback URL
signaturePassword String Optional, defaults to null. If set, both a nonce and a signature parameter are added to the querystring of each POSTed callback. signature is set to the base64 hash computed using HMAC-SHA256 where message is the full URL w/ querystring and secret is signaturePassword. See also the pseudocode in the right panel. This allows the request to be authenticated and to confirm that it is coming from WorkWave Route Manager servers.
test boolean Optional, defaults to false. If true a test callback message is synchronously POSTed to the remote server. url is only set if the response is a 200 OK, otherwise a 400 BAD REQUEST error is returned with a message detailing the failure reason
headers map[String]String Optional, defaults to null. If set the headers are added to each POSTed callback. The concatenated string of all the keys and all the values cannot be longer than 256k characters.

RETURN VALUES

Property Type Description
previousUrl String The previous callback URL
url String The current callback URL

Delete Callback URL

curl -X DELETE https://wwrm.workwave.com/api/v1/callback?key=AUTH_KEY

DELETE /api/v1/callback HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "url": null,
  "previousUrl": "https://my.server.com/callback"
}

Deletes the callback URL and the accompanying signaturePassword, if set, disabling all notifications (synchronous).

THROTTLING

Leaky bucket (size:5, refill: 1 per 5 minutes)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/callback

RETURN VALUES

Property Type Description
previousUrl String The previous callback URL
url String The current callback URL (null in this case)

Validation API

Validate Contact Info

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/validation/contacts?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/validation/contacts HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "emailAddresses": ["test@example.com", "test@example."],
  "phoneNumbers": ["+18007620301", "+83244"],
  "allowBlank": true
}

The above command returns JSON structured like this:

{
  "email": {
    "test@example.com": true,
    "test@example.": false
  },
  "phone": {
    "+18007620301": true,
    "+83244": false
  }
}

Validate (formally) a list of email addresses and a list of phone numbers. Phone numbers validation could depend on territory.

THROTTLING

Leaky bucket (size:10, refill: 1 per 3 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/validation/contacts

REQUEST BODY

Property Type Description
phoneNumbers list of String List of phone numbers to be validated
emailAddresses list of String List of email addresses to be validated
allowBlank boolean Optional, defaults to true. If true, blank strings (email addresses and phone numbers) are formally validated as correct; false otherwise

RETURN VALUES (synchronous)

Property Type Description
email map[String][boolean] For each email address within the request, a record is reported within the map: the key is the email addresses, while the value is true in case the address is valid, false otherwise
phone map[String][boolean] For each phone number within the request, a record is reported within the map: the key is the phone number, while the value is true in case the number is valid, false otherwise

Territories API

List Territories

curl https://wwrm.workwave.com/api/v1/territories?key=AUTH_KEY

GET /api/v1/territories HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "territories": {
    "429defc8-5b05-4c3e-920d-0bb911a61345": {
      "id": "429defc8-5b05-4c3e-920d-0bb911a61345",
      "name": "API DEMO",
      "center": [
        33831218,
        -87277506
      ],
      "timeZoneCode": "America/New_York",
      "languageCode": "en"
    }
  }
}

List all available Territories (synchronous).

THROTTLING

Leaky bucket (size:5, refill: 1 per 5 minutes)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories

RETURN VALUES

Property Type Description
territories map[UUID]Territory A map where the key is the territoryId and the value is the associated Territory object

Edit Territory

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "reasons": ["Absent recipient"]
}

The above command returns JSON structured like this:

{
  "requestId": "aae30294-8731-4dfb-93c9-6397d76c5055"
}

And triggers a TerritoryChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "aae30294-8731-4dfb-93c9-6397d76c5055",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "territoryChanged",
  "data": {
    "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345"
  }
}

Update some preferences for the Territory.

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId

REQUEST BODY

Property Type Description
statusReasons list of String List (full replace) of the allowed reasons (also used by the mobile application) to provide more details about a not completed (with the related status set to reschedule) step. Each reason cannot be longer than 30 characters. The default limit of the number of reasons that can be set is 20.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to territoryChanged
data TerritoryChanged OR ErrorResponse

Depots API

List Depots

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "depots": {
    "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
      "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "name": "Depot A",
      "setupCost": -1,
      "setupTimeSec": -1,
      "location": {
        "address": "320 20th St W, Jasper, AL 35501, USA",
        "latLng": [
          33831316,
          -87278355
        ],
        "status": "OK"
      },
      "color": "998800"
    }
  }
}

List all available Depots (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/depots

RETURN VALUES

Property Type Description
depots map[UUID]Depot A map where the key is the depotId and the value is the associated Depot object

Add Depots

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "regions": [
    {
      "name": "New Depot 1",
      "location": {
        "address": "532 23rd St, Union City, NJ 07087, Stati Uniti",
        "geoAddress": "532 23rd St, Union City, NJ 07087, Stati Uniti",
        "status": "OK",
        "source": "G_GEO",
        "latLng": [
          40767560,
          -74034123
        ],
        "rooftopLatLng": [
          40767543,
          -74034134
        ]
      },
      "setupCost": 1000,
      "setupTimeSec": 3600,
      "color": "CC0077"
    },
    {
      "name": "New Depot 2",
      "location": {
        "address": "106 Beadel St, Brooklyn, NY 11222, Stati Uniti",
        "geoAddress": "106 Beadel St, Brooklyn, NY 11222, Stati Uniti",
        "status": "OK",
        "source": "G_GEO",
        "latLng": [
          40721848,
          -73936771
        ],
        "rooftopLatLng": [
          40721829,
          -73936845
        ]
      },
      "setupCost": 2500,
      "setupTimeSec": 1800,
      "color": "0000CC"
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "871bc65d-b3c6-4c53-875c-512a01175f15"
}

And triggers an DepotsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "871bc65d-b3c6-4c53-875c-512a01175f15",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [
      "f93ab100-64bc-4eaa-b9b4-14a9e2041cad",
      "ec6f04a1-6d14-4877-a1a6-f731d20ba35e"
    ],
    "updated": [],
    "deleted": []
  }
}

Add one or more new Depot(s) (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/depots

REQUEST BODY

Property Type Description
depots list of DepotInput A list contiaining the depot to update.

The system will assign a UUID to the Depot and return it in the depotsChanged notification message in the created list.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to depotsChanged
data DepotsChanged OR ErrorResponse

Update Depots

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
 "depots": [
        {
            "id":"f93ab100-64bc-4eaa-b9b4-14a9e2041cad",
            "name": "New Depot Name",
            "color": "FF0000"
        },
        {
            "id":"ec6f04a1-6d14-4877-a1a6-f731d20ba35e",
            "name": "Depot example",
            "color": "99CC10"
        }
    ]
}

The above command returns JSON structured like this:

{
  "requestId": "cbd05050-3b15-4e13-91ac-1bb525dd08ea"
}

And triggers a DepotsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "cbd05050-3b15-4e13-91ac-1bb525dd08ea",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [],
    "updated": [
      "f93ab100-64bc-4eaa-b9b4-14a9e2041cad",
      "ec6f04a1-6d14-4877-a1a6-f731d20ba35e"
    ],
    "deleted": []
  }
}

Update one or more Depots (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/depots

REQUEST BODY

Property Type Description
depots list of DepotUpdate A list contiaining the infromation to update.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to depotsChanged
data DepotsChanged OR ErrorResponse

Delete Depots

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/depots HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "depotIds": [
    "f93ab100-64bc-4eaa-b9b4-14a9e2041cad",
    "ec6f04a1-6d14-4877-a1a6-f731d20ba35e"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "6944b64c-9ad6-4d45-b192-7f5fa45b5f03"
}

And triggers an DepotsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "6944b64c-9ad6-4d45-b192-7f5fa45b5f03",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "f93ab100-64bc-4eaa-b9b4-14a9e2041cad",
      "ec6f04a1-6d14-4877-a1a6-f731d20ba35e"
      ]
  }
}

Delete one or more Depot(s) (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/depots

REQUEST BODY

Property Type Description
depotIds list of String List of depotIds to delete

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to depotsChanged
data DepotsChanged OR ErrorResponse

Regions API

List Regions

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "regions": {
    "ddcbe348-5b4d-483d-9d6c-1b149120ca7e": {
      "id": "ddcbe348-5b4d-483d-9d6c-1b149120ca7e",
      "name": "South Jasper",
      "color": "2E5984",
      "poly": [
        [33840336, -87319165],
        [33839766, -87220803],
        [33794127, -87229386],
        [33792558, -87245007],
        [33812528, -87259598],
        [33812956, -87305947],
        [33812956, -87325860]
      ],
      "enterCost": 2000,
      "enterTimeSec": 1200
    }
  }
}

List all available Regions (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/regions

RETURN VALUES

Property Type Description
regions map[UUID]Region A map where the key is the regionId and the value is the associated Region object

Add Regions

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "regions": [
    {
      "name": "South Jasper",
      "color": "2E5984",
      "poly": [
        [33840336, -87319165],
        [33839766, -87220803],
        [33794127, -87229386],
        [33792558, -87245007],
        [33812528, -87259598],
        [33812956, -87305947],
        [33812956, -87325860]
      ],
      "enterCost": 2000,
      "enterTimeSec": 1200
    },
    {
      "name": "Manhattan",
      "color": "0D8800",
      "enterCost": 2500,
      "enterTimeSec": 1800,
      "poly": [
        [40850260, -73944892],
        [40758003, -74002913],
        [40703369, -74015273],
        [40711697, -73976134],
        [40800119, -73929442]
      ]
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "9ba1499d-0055-48b3-9207-53b3ad947866"
}

And triggers an RegionsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "9ba1499d-0055-48b3-9207-53b3ad947866",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "regionsChanged",
  "data": {
    "created": [
      "933c5158-517e-4234-a987-46c931914ac4",
      "fe0b11a0-a822-4ced-a374-4ca3a2e352bb"
    ],
    "updated": [],
    "deleted": []
  }
}

Add one or more new Region(s) (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/regions

REQUEST BODY

Property Type Description
regions list of RegionInput object List of the new regions to create

The system will assign a UUID to the Region and return it in the regionsChanged notification message in the created list.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to regionsChanged
data RegionsChanged OR ErrorResponse

Replace Regions

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "regions": [
    {
      "id" : "933c5158-517e-4234-a987-46c931914ac4",
      "name": "South Jasper",
      "color": "11FFCC",
      "poly": [
        [33840336, -87319165],
        [33839766, -87220803],
        [33794127, -87229386],
        [33792558, -87245007],
        [33812528, -87259598],
        [33812956, -87305947],
        [33812956, -87325860]
      ],
      "enterCost": 2000,
      "enterTimeSec": 1200
    },
    {
      "id" : "fe0b11a0-a822-4ced-a374-4ca3a2e352bb",
      "name": "Manhattan",
      "color": "FF0000",
      "enterCost": 2500,
      "enterTimeSec": 1800,
      "poly": [
        [40850260, -73944892],
        [40758003, -74002913],
        [40703369, -74015273],
        [40711697, -73976134],
        [40800119, -73929442]
      ]
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "f65d5fd5-820a-404c-bc21-a1755b25988f"
}

And triggers an RegionsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "f65d5fd5-820a-404c-bc21-a1755b25988f",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "regionsChanged",
  "data": {
    "created": [],
    "updated": [
      "933c5158-517e-4234-a987-46c931914ac4",
      "fe0b11a0-a822-4ced-a374-4ca3a2e352bb"
      ],
    "deleted": []
  }
}

Overwrite one or more Region(s) with new data (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/regions

REQUEST BODY

Property Type Description
regions list of Region object List of regions to replace

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to regionsChanged
data RegionsChanged OR ErrorResponse

Delete Regions

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/regions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "regionIds": [
    "933c5158-517e-4234-a987-46c931914ac4",
    "fe0b11a0-a822-4ced-a374-4ca3a2e352bb"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "9ba1499d-0055-48b3-9207-53b3ad947866"
}

And triggers an RegionsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "9ba1499d-0055-48b3-9207-53b3ad947866",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "regionsChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "933c5158-517e-4234-a987-46c931914ac4",
      "fe0b11a0-a822-4ced-a374-4ca3a2e352bb"
      ]
  }
}

Delete one or more Region(s) (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/regions

REQUEST BODY

Property Type Description
regionIds list of String List of regionIds to delete

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to regionsChanged
data RegionsChanged OR ErrorResponse

Drivers API

List Drivers

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "drivers": {
    "a3935987-4944-462f-b602-4a3a12beeeff": {
      "id": "a3935987-4944-462f-b602-4a3a12beeeff",
      "name": "Driver 1",
      "email": "driver1@example.com"
    },
    "a08213e6-673f-4efc-955e-2bf587813162": {
      "id": "a08213e6-673f-4efc-955e-2bf587813162",
      "name": "Driver 2",
      "email": "driver2@example.com"
    }
  }
}

List all available Drivers (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/drivers

RETURN VALUES

Property Type Description
drivers map[UUID]Driver A map where the key is the driverId and the value is the associated Driver object

Add Driver

Add Driver Request

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "name": "Driver 3",
  "email": "driver3@example.com",
  "password": "PhQ?Hqrt$4bs6_^2"
}

The above command returns JSON structured like this:

{
  "requestId": "74069cf8-6d58-416d-96ba-bbc9b48429c6"
}

And triggers a DriversChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "74069cf8-6d58-416d-96ba-bbc9b48429c6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [
      "0129724f-b80d-4011-ab91-3e4ae2f62896"
    ],
    "updated": [],
    "deleted": []
  }
}

Add one Driver (asynchronous).

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/drivers

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

REQUEST BODY

DriverInput

The system will assign a UUID to the Driver and return it in the driversChanged notification message in the created list

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to driversChanged
data DriversChanged OR ErrorResponse

Replace a Driver

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/0129724f-b80d-4011-ab91-3e4ae2f62896?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/0129724f-b80d-4011-ab91-3e4ae2f62896 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "name": "Driver 3 - Replaced",
  "email": "driver3replaced@example.com",
  "password": "newpassword (optional: leave field blank to keep current password)"
}

The above command returns JSON structured like this:

{
  "requestId": "aae30294-8731-4dfb-93c9-6397d76c5055"
}

And triggers a DriversChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "aae30294-8731-4dfb-93c9-6397d76c5055",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [],
    "updated": [
      "0129724f-b80d-4011-ab91-3e4ae2f62896"
    ],
    "deleted": []
  }
}

Overwrite a Driver with new data (asynchronous).

If the updated Driver is logged on to the mobile application and the password is changed, she will be immediately logged out.

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/drivers/:driverId

REQUEST BODY

DriverInput object

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to driversChanged
data DriversChanged OR ErrorResponse

Delete a Driver

curl -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/0129724f-b80d-4011-ab91-3e4ae2f62896?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/0129724f-b80d-4011-ab91-3e4ae2f62896 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "9cceb7c7-c6fb-4843-b8c9-608cf87964f9"
}

And triggers a DriversChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "9cceb7c7-c6fb-4843-b8c9-608cf87964f9",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "0129724f-b80d-4011-ab91-3e4ae2f62896"
    ]
  }
}

Delete a Driver (asynchronous).

If the Driver is logged on to the mobile application she will be immediately logged out.
A Driver who sent any kind of tracking data on a not yet archived route cannot be deleted.

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/drivers/:driverId

RETURN VALUES (notification)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to driversChanged
data DriversChanged OR ErrorResponse

Vehicles API

List Vehicles

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "vehicles": {
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "idx": 1,
      "externalId": "Vehicle 1",
      "tracked": true,
      "color": "009944",
      "settings": {
        "available": true,
        "notes": "",
        "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "timeWindow": {
          "startSec": 28800,
          "endSec": 61200
        },
        "flexStartTime": true,
        "perStopCost": 0,
        "perStopTimeSec": 0,
        "maxWorkingTimeSec": 0,
        "maxDrivingTimeSec": 0,
        "maxDistanceMt": 0,
        "maxOrders": 0,
        "breaks": [],
        "loadCapacities": {
          "people": 600
        },
        "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
        "activationCost": 0,
        "drivingTimeCost": 2000,
        "idleTimeCost": 2000,
        "serviceTimeCost": 2000,
        "breakTimeCost": 2000,
        "kmCost": 100,
        "tags": [
          "heavy"
        ],
        "speedFactor": 100,
        "minWorkingTimeSec": 0,
        "minLoadCapacities": {},
        "preparationTimeSec": 600,
        "closeOutTimeSec": 0
      }
    },
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "idx": 2,
      "externalId": "Vehicle 2",
      "tracked": true,
      "color": "5500FF"
      "settings": {
        "available": true,
        "notes": "",
        "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "timeWindow": {
          "startSec": 28800,
          "endSec": 61200
        },
        "flexStartTime": true,
        "perStopCost": 0,
        "perStopTimeSec": 0,
        "maxWorkingTimeSec": 0,
        "maxDrivingTimeSec": 0,
        "maxDistanceMt": 0,
        "maxOrders": 0,
        "breaks": [],
        "loadCapacities": {
          "frozen ton": 500,
          "regular ton": 500
        },
        "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
        "activationCost": 0,
        "drivingTimeCost": 2000,
        "idleTimeCost": 2000,
        "serviceTimeCost": 2000,
        "breakTimeCost": 2000,
        "kmCost": 100,
        "tags": [
          "frozen",
          "regular"
        ],
        "speedFactor": 100,
        "minWorkingTimeSec": 0,
        "minLoadCapacities": {},
        "preparationTimeSec": 600,
        "closeOutTimeSec": 0
      }
    }
  }
}

List all available Vehicles (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles

RETURN VALUES

Property Type Description
vehicles map[UUID] Vehicle A map where the key is the vehicleId and the value is the associated Vehicle object

Add Vehicles

Add Single Vehicle Request

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "vehicles": [
    {
      "externalId": "New Vehicle #1",
      "color": "c08e88",
      "tracked": true,
      "gpsDeviceId": null,
      "settings": {
        "available": true,
        "notes": "Vehicle added via REST API",
        "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "timeWindow": {
          "startSec": 28800,
          "endSec": 61200
        },
        "flexStartTime": true,
        "perStopCost": 0,
        "perStopTimeSec": 0,
        "maxWorkingTimeSec": 0,
        "maxDrivingTimeSec": 0,
        "maxDistanceMt": 0,
        "maxOrders": 0,
        "breaks": [],
        "loadCapacities": {
          "people": 1500
        },
        "regionIds": [],
        "activationCost": 10000,
        "drivingTimeCost": 2000,
        "idleTimeCost": 2000,
        "serviceTimeCost": 2000,
        "breakTimeCost": 2000,
        "kmCost": 100,
        "tags": [
          "light"
        ],
        "speedFactor": 130,
        "minWorkingTimeSec": 0,
        "minLoadCapacities": {},
        "preparationTimeSec": 600,
        "closeOutTimeSec": 0
      }
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "b3557aeb-8698-4763-bc7b-97573e1fc58c"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "b3557aeb-8698-4763-bc7b-97573e1fc58c",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [
      {
        "id":"939b2fbb-f17e-4ed2-b1fa-b91dd9ae6525"
      }
    ],
    "updated": [],
    "deleted": []
  }
}

Add Multiple Vehicles Request

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "vehicles": [
    {
      "externalId": "New Vehicle #1",
      "color": "c08e88",
      "tracked": true,
      "gpsDeviceId": null,
      "settings": {
        "available": true,
        "notes": "Vehicle added via REST API",
        "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "timeWindow": {
          "startSec": 28800,
          "endSec": 61200
        },
        "flexStartTime": true,
        "perStopCost": 0,
        "perStopTimeSec": 0,
        "maxWorkingTimeSec": 0,
        "maxDrivingTimeSec": 0,
        "maxDistanceMt": 0,
        "maxOrders": 0,
        "breaks": [],
        "loadCapacities": {
          "people": 1500
        },
        "regionIds": [],
        "activationCost": 10000,
        "drivingTimeCost": 2000,
        "idleTimeCost": 2000,
        "serviceTimeCost": 2000,
        "breakTimeCost": 2000,
        "kmCost": 100,
        "tags": [
          "light"
        ],
        "speedFactor": 130,
        "minWorkingTimeSec": 0,
        "minLoadCapacities": {},
        "preparationTimeSec": 600,
        "closeOutTimeSec": 0
      }
    },
    {
      "externalId": "New Vehicle #2",
      "color": "bb22ff",
      "tracked": true,
      "gpsDeviceId": null,
      "settings": {
        "available": true,
        "notes": "Vehicle added via REST API",
        "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
        "arrivalDepotId": null,
        "timeWindow": {
          "startSec": 32400,
          "endSec": 54000
        },
        "flexStartTime": true,
        "perStopCost": 0,
        "perStopTimeSec": 0,
        "maxWorkingTimeSec": 0,
        "maxDrivingTimeSec": 0,
        "maxDistanceMt": 0,
        "maxOrders": 0,
        "breaks": [],
        "loadCapacities": {
          "people": 3000
        },
        "regionIds": [],
        "activationCost": 20000,
        "drivingTimeCost": 3500,
        "idleTimeCost": 3500,
        "serviceTimeCost": 3500,
        "breakTimeCost": 3500,
        "kmCost": 140,
        "tags": [
          "medium"
        ],
        "speedFactor": 90,
        "minWorkingTimeSec": 0,
        "minLoadCapacities": {},
        "preparationTimeSec": 600,
        "closeOutTimeSec": 0
      }
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "0cb57001-f179-419e-bbaf-14c912cf22a0"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "0cb57001-f179-419e-bbaf-14c912cf22a0",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [
      {
        "id":"9a773f55-b6f5-4c9f-b2d4-c813b24fe840",
      },
      {
        "id":"c05388f1-1295-4741-a444-706f958e7275",
      }
    ],
    "updated": [],
    "deleted": []
  }
}

Add one or more Vehicles (asynchronous).

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles

THROTTLING

Rate-limit (1 call every 60 seconds)

REQUEST BODY

Property Type Description
vehicles list of VehicleInput List of Vehicles to be added. The system will assign a UUID to each Vehicle and return it in the vehiclesChanged notification message in the created list (e.g.: the UUID assigned to the 3rd Vehicle in the input vehicles list is the 3rd UUID in the VehiclesChanged.created field)

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Delete a Vehicle

curl -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/0d8855e6-28a0-4e89-9c67-b44c66c39ba6?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/0d8855e6-28a0-4e89-9c67-b44c66c39ba6 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "1c43aa53-4d03-4c92-bff0-ff1f9b7dad8c"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "1c43aa53-4d03-4c92-bff0-ff1f9b7dad8c",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "0d8855e6-28a0-4e89-9c67-b44c66c39ba6"
    ]
  }
}

Delete a Vehicle (asynchronous).

THROTTLING

Rate-limit (1 call every 60 seconds)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:vehicleId

RETURN VALUES (notification)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Delete Vehicles

curl -H "Content-Type: application/json" -X DELETE -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "ids": [
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "6941414f-068b-4d05-9627-a53645acc61a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "6941414f-068b-4d05-9627-a53645acc61a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7"
    ]
  }
}

Delete multiple Vehicles (asynchronous).

THROTTLING

Rate-limit (1 call every 60 seconds)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles[?ids=<comma_separated_list>]

REQUEST BODY

Property Type Description
ids list of String Ids of Vehicles to be deleted.

QUERYSTRING PARAMETERS [DEPRECATED]

Property Type Description
ids comma-separated list of String Ids of Vehicles to be deleted.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200. For backward compatibility only. Please pass the list via Request Body.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Get Vehicle Settings

Get Vehicle Settings for a given date (synchronous).

THROTTLING

Leaky bucket (size:20, refill: 3 per second)

Specific date

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7/20151203?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7/20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "settings": {
    "available": true,
    "notes": "",
    "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
    "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
    "timeWindow": {
      "startSec": 28800,
      "endSec": 61200
    },
    "flexStartTime": true,
    "perStopCost": 0,
    "perStopTimeSec": 0,
    "maxWorkingTimeSec": 0,
    "maxDrivingTimeSec": 0,
    "maxDistanceMt": 0,
    "maxOrders": 0,
    "breaks": [],
    "loadCapacities": {
      "people": 600
    },
    "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
    "activationCost": 0,
    "drivingTimeCost": 2000,
    "idleTimeCost": 2000,
    "serviceTimeCost": 2000,
    "breakTimeCost": 2000,
    "kmCost": 100,
    "tags": [
      "heavy"
    ],
    "speedFactor": 100,
    "minWorkingTimeSec": 0,
    "minLoadCapacities": {},
    "preparationTimeSec": 0,
    "closeOutTimeSec": 0
  }
}

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:vehicleId/:date

PATH PARAMETERS

Property Type Description
date DateString Settings for this date are returned

RETURN VALUES

Property Type Description
settings VehicleSettings The settings object

Normal day

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "settings": {
    "available": true,
    "notes": "",
    "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
    "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
    "timeWindow": {
      "startSec": 28800,
      "endSec": 61200
    },
    "flexStartTime": true,
    "perStopCost": 0,
    "perStopTimeSec": 0,
    "maxWorkingTimeSec": 0,
    "maxDrivingTimeSec": 0,
    "maxDistanceMt": 0,
    "maxOrders": 0,
    "breaks": [],
    "loadCapacities": {
      "people": 600
    },
    "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
    "activationCost": 0,
    "drivingTimeCost": 2000,
    "idleTimeCost": 2000,
    "serviceTimeCost": 2000,
    "breakTimeCost": 2000,
    "kmCost": 100,
    "tags": [
      "heavy"
    ],
    "speedFactor": 100,
    "minWorkingTimeSec": 0,
    "minLoadCapacities": {},
    "preparationTimeSec": 0,
    "closeOutTimeSec": 0
  }
}

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:vehicleId

RETURN VALUES

Property Type Description
settings VehicleSettings The settings object for normal day

List Vehicle Settings

List all Vehicle Settings for the given date (synchronous).

THROTTLING

Leaky bucket (size:5, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:date

PATH PARAMETERS

Property Type Description
date DateString Settings for this date are returned

RETURN VALUES

Property Type Description
settings map[UUID]VehicleSettings A map where the key is the vehicleId and the value is the associated VehicleSettings object

Replace Vehicle Settings

Replace current Vehicle Settings with the given ones for the given date (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 every 2 seconds)

Specific date

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7/20151203?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7/20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "available": true,
  "notes": "updated via API",
  "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
  "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
  "timeWindow": {
    "startSec": 28800,
    "endSec": 61200
  },
  "flexStartTime": true,
  "perStopCost": 0,
  "perStopTimeSec": 0,
  "maxWorkingTimeSec": 0,
  "maxDrivingTimeSec": 0,
  "maxDistanceMt": 0,
  "maxOrders": 0,
  "breaks": [
    {
      "startSec": 43200,
      "endSec": 48600,
      "durationSec": 1800
    }
  ],
  "loadCapacities": {
    "people": 600
  },
  "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
  "activationCost": 0,
  "drivingTimeCost": 2000,
  "idleTimeCost": 2000,
  "serviceTimeCost": 2000,
  "breakTimeCost": 2000,
  "kmCost": 100,
  "tags": [
    "heavy",
    "medium"
  ],
  "speedFactor": 120,
  "minWorkingTimeSec": 0,
  "minLoadCapacities": {},
  "preparationTimeSec": 600,
  "closeOutTimeSec": 0
}

The above command returns JSON structured like this:

{
  "requestId": "c8909d6c-c7b2-4f15-ac43-d0ae935de91a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "c8909d6c-c7b2-4f15-ac43-d0ae935de91a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7"
    ],
    "deleted": []
  }
}

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:vehicleId/:date

PATH PARAMETERS

Property Type Description
date DateString Settings for this date are replaced. Cannot be a past date and cannot be more than 10 days into the future

REQUEST BODY

VehicleSettings object

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Normal day

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "available": true,
  "notes": "normal day updated via API",
  "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
  "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
  "timeWindow": {
    "startSec": 28800,
    "endSec": 61200
  },
  "flexStartTime": true,
  "perStopCost": 0,
  "perStopTimeSec": 0,
  "maxWorkingTimeSec": 0,
  "maxDrivingTimeSec": 0,
  "maxDistanceMt": 0,
  "maxOrders": 0,
  "breaks": [
    {
      "startSec": 43200,
      "endSec": 48600,
      "durationSec": 1800
    }
  ],
  "loadCapacities": {
    "people": 600
  },
  "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
  "activationCost": 0,
  "drivingTimeCost": 2000,
  "idleTimeCost": 2000,
  "serviceTimeCost": 2000,
  "breakTimeCost": 2000,
  "kmCost": 100,
  "tags": [
    "heavy",
    "medium"
  ],
  "speedFactor": 120,
  "minWorkingTimeSec": 0,
  "minLoadCapacities": {},
  "preparationTimeSec": 600,
  "closeOutTimeSec": 0
}

The above command returns JSON structured like this:

{
  "requestId": "c8909d6c-c7b2-4f15-ac43-d0ae935de91a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "c8909d6c-c7b2-4f15-ac43-d0ae935de91a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7"
    ],
    "deleted": []
  }
}

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:vehicleId

REQUEST BODY

VehicleSettings object for normal day

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Bulk Replace Vehicle Settings

Bulk-replace current Vehicle Settings with the given ones for the given date (asynchronous).

THROTTLING

Rate-limit (1 call every 5 seconds)

Specific date

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/20151203?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "settings": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "available": true,
      "notes": "settings for 2015-12-03 updated via REST API, bulk version",
      "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "timeWindow": {
        "startSec": 28800,
        "endSec": 61200
      },
      "flexStartTime": true,
      "perStopCost": 0,
      "perStopTimeSec": 0,
      "maxWorkingTimeSec": 0,
      "maxDrivingTimeSec": 0,
      "maxDistanceMt": 0,
      "maxOrders": 0,
      "breaks": [
        {
          "startSec": 43200,
          "endSec": 48600,
          "durationSec": 1800
        }
      ],
      "loadCapacities": {
        "people": 600
      },
      "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
      "activationCost": 0,
      "drivingTimeCost": 2000,
      "idleTimeCost": 2000,
      "serviceTimeCost": 2000,
      "breakTimeCost": 2000,
      "kmCost": 100,
      "tags": [
        "heavy",
        "medium"
      ],
      "speedFactor": 120,
      "minWorkingTimeSec": 0,
      "minLoadCapacities": {},
      "preparationTimeSec": 600,
      "closeOutTimeSec": 0
    },
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "available": true,
      "notes": "settings for 2015-12-03 updated via REST API, bulk version",
      "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "timeWindow": {
        "startSec": 28800,
        "endSec": 61200
      },
      "flexStartTime": true,
      "perStopCost": 0,
      "perStopTimeSec": 0,
      "maxWorkingTimeSec": 0,
      "maxDrivingTimeSec": 0,
      "maxDistanceMt": 0,
      "maxOrders": 0,
      "breaks": [
        {
          "startSec": 43200,
          "endSec": 48600,
          "durationSec": 1800
        }
      ],
      "loadCapacities": {
        "frozen ton": 500,
        "regular ton": 500
      },
      "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
      "activationCost": 0,
      "drivingTimeCost": 2500,
      "idleTimeCost": 2500,
      "serviceTimeCost": 3500,
      "breakTimeCost": 1500,
      "kmCost": 115,
      "tags": [
        "frozen",
        "regular"
      ],
      "speedFactor": 150,
      "minWorkingTimeSec": 0,
      "minLoadCapacities": {},
      "preparationTimeSec": 600,
      "closeOutTimeSec": 0
    }
  }
}

The above command returns JSON structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "0d8855e6-28a0-4e89-9c67-b44c66c39ba6"
    ],
    "deleted": []
  }
}

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/:date

PATH PARAMETERS

Property Type Description
date DateString Settings for this date are replaced. Cannot be a past date and cannot be more than 10 days into the future

REQUEST BODY

Property Type Description
settings map [UUID]VehicleSettings A map where keys are vehicleIds and values are the associated VehicleSettings objects

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Normal day

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "settings": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "available": true,
      "notes": "settings for 2015-12-03 updated via REST API, bulk version, normal day",
      "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "timeWindow": {
        "startSec": 28800,
        "endSec": 61200
      },
      "flexStartTime": true,
      "perStopCost": 0,
      "perStopTimeSec": 0,
      "maxWorkingTimeSec": 0,
      "maxDrivingTimeSec": 0,
      "maxDistanceMt": 0,
      "maxOrders": 0,
      "breaks": [
        {
          "startSec": 43200,
          "endSec": 48600,
          "durationSec": 1800
        }
      ],
      "loadCapacities": {
        "people": 600
      },
      "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
      "activationCost": 0,
      "drivingTimeCost": 2000,
      "idleTimeCost": 2000,
      "serviceTimeCost": 2000,
      "breakTimeCost": 2000,
      "kmCost": 100,
      "tags": [
        "heavy",
        "medium"
      ],
      "speedFactor": 120,
      "minWorkingTimeSec": 0,
      "minLoadCapacities": {},
      "preparationTimeSec": 600,
      "closeOutTimeSec": 0
    },
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "available": true,
      "notes": "settings for 2015-12-03 updated via REST API, bulk version, normal day",
      "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "timeWindow": {
        "startSec": 28800,
        "endSec": 61200
      },
      "flexStartTime": true,
      "perStopCost": 0,
      "perStopTimeSec": 0,
      "maxWorkingTimeSec": 0,
      "maxDrivingTimeSec": 0,
      "maxDistanceMt": 0,
      "maxOrders": 0,
      "breaks": [
        {
          "startSec": 43200,
          "endSec": 48600,
          "durationSec": 1800
        }
      ],
      "loadCapacities": {
        "frozen ton": 500,
        "regular ton": 500
      },
      "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
      "activationCost": 0,
      "drivingTimeCost": 2500,
      "idleTimeCost": 2500,
      "serviceTimeCost": 3500,
      "breakTimeCost": 1500,
      "kmCost": 115,
      "tags": [
        "frozen",
        "regular"
      ],
      "speedFactor": 150,
      "minWorkingTimeSec": 0,
      "minLoadCapacities": {},
      "preparationTimeSec": 600,
      "closeOutTimeSec": 0
    }
  }
}

The above command returns JSON structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "0d8855e6-28a0-4e89-9c67-b44c66c39ba6"
    ],
    "deleted": []
  }
}

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles

REQUEST BODY

Property Type Description
settings map [UUID]VehicleSettings A map where keys are vehicleIds and values are the associated VehicleSettings objects for normal day

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Update Vehicles Details

Update details of one or more Vehicles.

This API works like a partial update. If a key is missing from VehicleDetails the corresponding field of the vehicle will not be updated.

THROTTLING

Leaky bucket (size: 10, refill: 1 per second)

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/details?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicles/details HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "settings": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "externalId": "Test Vehicle"
    },
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "color": "ff0000"
    }
  }
}

The above command returns JSON structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a"
}

And triggers a VehiclesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "1218f84f-ac09-4314-9e9f-353e5fabbf8a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
      "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "0d8855e6-28a0-4e89-9c67-b44c66c39ba6"
    ],
    "deleted": []
  }
}

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicles/details

REQUEST BODY

Property Type Description
details list of VehicleDetails The list of changes to apply

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse

Vehicle-Driver Assignments API

Get Driver Assignments

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicledriverassignments/20151203?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/vehicledriverassignments/20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "assignments": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": "a3935987-4944-462f-b602-4a3a12beeeff",
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": "a08213e6-673f-4efc-955e-2bf587813162"
  }
}

Get all vehicle-to-driver assignments for the given date (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicledriverassignments/:date

PATH PARAMETERS

Property Type Description
date DateString Assignments for this date are returned

RETURN VALUES

Property Type Description
assignments map[UUID] [UUID] A map where the key is the vehicleId and the value is the associated driverId

Replace Driver Assignments

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/20151203?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/drivers/20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "assignments": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": "a08213e6-673f-4efc-955e-2bf587813162",
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": "a3935987-4944-462f-b602-4a3a12beeeff"
  }
}

The above command returns JSON structured like this:

{
  "requestId": "c1b9fe04-9ab2-4aac-9a9b-055c63070319"
}

And triggers an VehicleDriverAssignmentsChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "c1b9fe04-9ab2-4aac-9a9b-055c63070319",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehicleDriverAssignmentsChanged",
  "data": {}
}

Replace all existing vehicle-to-driver assignments for the given date with new ones (asynchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per 10 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/vehicledriverassignments/:date

PATH PARAMETERS

Property Type Description
date DateString Assignments for this date are replaced. Cannot be a past date and cannot be more than 10 days into the future

REQUEST BODY

Property Type Description
assignments map [UUID] [UUID] A map where keys are vehicleIds and values are the associated driverIds

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehicleDriverAssignmentsChanged
data empty object OR ErrorResponse

Orders API

List Orders

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY&include=all

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "orders": {
    "4516b2e1-43dc-49a8-8bfb-7190fa60df21": {
      "id": "4516b2e1-43dc-49a8-8bfb-7190fa60df21",
      "name": "Order 1",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204",
          "20151205",
          "20151206"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA",
          "latLng": [
            33817872,
            -87266893
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          },
          {
            "startSec": 45000,
            "endSec": 55800
          }
        ],
        "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    "0d56e7a3-c737-472e-bec9-e2f19d4865d3": {
      "id": "0d56e7a3-c737-472e-bec9-e2f19d4865d3",
      "name": "Order 2",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 20,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "701-799 Birmingham Ave, Jasper, AL 35501, USA",
          "latLng": [
            33845214,
            -87273604
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 32400,
            "endSec": 43200
          }
        ],
        "notes": "Demonstrate the concept of priority and notes (Driver must use the back door to enter the building)",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    "407df645-bca8-4d3d-aa84-6dafcf1296a4": {
      "id": "407df645-bca8-4d3d-aa84-6dafcf1296a4",
      "name": "Order 3",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 10,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "710 7th Ave, Jasper, AL 35504, USA",
          "latLng": [
            33849682,
            -87282890
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 39600,
            "endSec": 46800
          }
        ],
        "notes": "demonstrate the concept of custom Fields",
        "serviceTimeSec": 300,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "Phone Extensions ": "76"
        }
      },
      "isService": false
    },
    "c5b66e27-eb70-43fb-be54-37a2f7ef723e": {
      "id": "c5b66e27-eb70-43fb-be54-37a2f7ef723e",
      "name": "Order 4",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {
        "frozen ton": 100,
        "regular ton": 300
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "demonstrate the concept of loads. Furthermore this Order involves both a Pickup and a Delivery (meaning that the Vehicle servicing it will pick up loads at one location and delivered them at a different location)",
        "serviceTimeSec": 0,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1411 Indiana Ave, Jasper, AL 35501, USA",
          "latLng": [
            33836824,
            -87266029
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 46800,
            "endSec": 52200
          },
          {
            "startSec": 55800,
            "endSec": 59400
          }
        ],
        "notes": "Fragile",
        "serviceTimeSec": 1500,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "Building Entrance Code": "0000"
        }
      },
      "isService": false
    },
    "0f397b30-b068-4e4f-8d78-d4b0c231e6c1": {
      "id": "0f397b30-b068-4e4f-8d78-d4b0c231e6c1",
      "name": "Order 5",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": null,
          "latLng": [
            33847059,
            -87296707
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of using coordinates(longitude and latitude) data instead of address",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    "903a7eda-b27d-499c-b70c-58258449470a": {
      "id": "903a7eda-b27d-499c-b70c-58258449470a",
      "name": "Order 6",
      "eligibility": {
        "type": "any"
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {
        "people": 400
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": null,
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of force a vehicle to serve an order, apply different eligibility type ",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": null,
      "isService": false
    },
    "f8ad4ee8-89b6-4e57-8d5d-3c0838d03ea7": {
      "id": "f8ad4ee8-89b6-4e57-8d5d-3c0838d03ea7",
      "name": "Order 7",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1300 S Skyline Dr, Jasper, AL 35501, USA",
          "latLng": [
            33843834,
            -87315561
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of tags in/out",
        "serviceTimeSec": 1800,
        "tagsIn": [
          "frozen",
          "regular"
        ],
        "tagsOut": [
          "heavy"
        ],
        "customFields": {}
      },
      "isService": false
    }
  },
  "depots": {}
}

List current (not yet archived) Orders, optionally filtering them by a set of criteria (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/orders[?include=all|assigned|unassigned][&eligibleOn=YYYYMMDD][&assignedOn=YYYYMMDD]

QUERYSTRING PARAMETERS

Property Type Description
include enum Optional. If not specified defaults to “all”. Can be one of:
“all”: include all current (not archived) Orders
“assigned”: include only Orders that are assigned to a Route
“unassigned”: include only Orders that are not assigned to a Route
An Order is considered “assigned” if it is associated to a Route and therefore is or will be visited by a Vehicle driven by a Driver
Note: if an Order that is part of a Route ends up being skipped by the Vehicle that is supposed to visit it, it will still fall in the “assigned” category. That is to say that “assigned” actually means “planned as assigned”
Note: if an Order defines both pickup and delivery OrderSteps, but only one of them is associated to a Route, the Order will be listed in both “assigned” and “unassigned” categories
eligibleOn DateString Optional. Includes only current (not archived) Orders whose eligibility matches the given date.
If the filter date is 20170320, then the following Orders will be matched:
- Order eligible “on” 20170318, 20170320 and 20170325
- Order eligible “by” 20170320
- Order eligible “by” 20170324
- Order eligible on “any” date
assignedOn DateString Optional. Includes only current (not archived) Orders that are assigned to Routes on the given date.
Note: if set, overrides the “include” parameter forcing it to “assigned”
Note: if Routes on the specified date are archived the returned list will be empty

RETURN VALUES

Property Type Description
orders map[UUID]Order A map where the key is the orderId and the value is the associated Order object
depots map[UUID]Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders (if any)

Get Orders

curl -H "Content-Type: application/json" -X GET -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

{
  "ids": [
    "4516b2e1-43dc-49a8-8bfb-7190fa60df21",
    "0d56e7a3-c737-472e-bec9-e2f19d4865d3"
  ]
}

The above command returns JSON structured like this:

{
  "orders": {
    "4516b2e1-43dc-49a8-8bfb-7190fa60df21": {
      "id": "4516b2e1-43dc-49a8-8bfb-7190fa60df21",
      "name": "Order 1",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204",
          "20151205",
          "20151206"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA",
          "latLng": [
            33817872,
            -87266893
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          },
          {
            "startSec": 45000,
            "endSec": 55800
          }
        ],
        "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    "0d56e7a3-c737-472e-bec9-e2f19d4865d3": {
      "id": "0d56e7a3-c737-472e-bec9-e2f19d4865d3",
      "name": "Order 2",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 20,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "701-799 Birmingham Ave, Jasper, AL 35501, USA",
          "latLng": [
            33845214,
            -87273604
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 32400,
            "endSec": 43200
          }
        ],
        "notes": "Demonstrate the concept of priority and notes (Driver must use the back door to enter the building)",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    }
  },
  "depots": {}
}

Get the given Orders (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/orders

REQUEST BODY

Property Type Description
ids list of String Optional. If not specified or empty all current Orders are returned

QUERYSTRING PARAMETERS [DEPRECATED]

Property Type Description
ids comma-separated list of String Optional. If not specified or empty all current Orders are returned.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200. For backward compatibility only. Please pass the list via Request Body.

RETURN VALUES

Property Type Description
orders map[UUID]Order A map where the key is the orderId and the value is the associated Order object
depots map[UUID]Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders (if any)

Add Orders

Add Single Order Request

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orders": [
    {
      "name": "Order 6 - API",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {
        "people": 2
      },
      "delivery": {
        "location": {
          "address": "2001 2nd Ave, Jasper, AL 35501, USA"
        },
        "timeWindows": [
          {
            "startSec": 43200,
            "endSec": 54000
          }
        ],
        "notes": "Order added via API",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "my custom field": "custom field content",
          "orderId": "abcd1234"
        },
        "barcodes": ["1234567890128"]
      }
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "509900a5-392e-4d34-bcfe-90cc6bf3ad47"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "509900a5-392e-4d34-bcfe-90cc6bf3ad47",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [
      {
        "id":"fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery":"OK"
        }
      }
    ],
    "updated": [],
    "deleted": []
  }
}

Add Multiple Orders Request

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orders": [
    {
      "name": "Order 1",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204",
          "20151205",
          "20151206"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          },
          {
            "startSec": 45000,
            "endSec": 55800
          }
        ],
        "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    {
      "name": "Order 2",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 20,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "701-799 Birmingham Ave, Jasper, AL 35501, USA"
        },
        "timeWindows": [
          {
            "startSec": 32400,
            "endSec": 43200
          }
        ],
        "notes": "Driver must use the back door to enter the building. Demonstrate the concept of notes and priority",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    {
      "name": "Order 3",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 10,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "gibberish gibberish gibberish"
        },
        "timeWindows": [
          {
            "startSec": 39600,
            "endSec": 46800
          }
        ],
        "notes": "Demonstrates the concept of Custom Fields & the result of an invalid address",
        "serviceTimeSec": 300,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "Phone Extensions ": "76"
        }
      },
      "isService": false
    },
    {
      "name": "Order 4",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {
        "frozen ton": 100,
        "regular ton": 300
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
          "latLng": [
            33480873,
            -86788220
          ]
        },
        "timeWindows": [],
        "notes": "demonstrate the concept of loads. Furthermore this Order involves both a Pickup and a Delivery (meaning that the Vehicle servicing it will pick up loads at one location and deliver them at a different location)",
        "serviceTimeSec": 0,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1411 Indiana Ave, Jasper, AL 35501, USA",
          "latLng": [
            33836824,
            -87266029
          ]
        },
        "timeWindows": [
          {
            "startSec": 46800,
            "endSec": 52200
          },
          {
            "startSec": 55800,
            "endSec": 59400
          }
        ],
        "notes": "Fragile",
        "serviceTimeSec": 1500,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "Building Entrance Code": "0000"
        }
      },
      "isService": false
    },
    {
      "name": "Order 5",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "latLng": [
            33847059,
            -87296707
          ]
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of using coordinates(longitude and latitude) data instead of address",
        "serviceTimeSec": 1800,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    {
      "name": "Order 6",
      "eligibility": {
        "type": "any"
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {
        "people": 400
      },
      "pickup": {
        "depotId": null,
        "location": {
          "latLng": [
            33480873,
            -86788220
          ]
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of forceful vehicle assignment",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": null,
      "isService": false
    },
    {
      "name": "Order 7",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1300 S Skyline Dr, Jasper, AL 35501, USA",
          "latLng": [
            33843834,
            -87315561
          ]
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of tags in/out",
        "serviceTimeSec": 1800,
        "tagsIn": [
          "frozen",
          "regular"
        ],
        "tagsOut": [
          "heavy"
        ],
        "customFields": {}
      },
      "isService": false
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "0092906c-7416-43a5-8253-13ef2318b773"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "0092906c-7416-43a5-8253-13ef2318b773",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [
      {
        "id":"17646990-e888-4e81-8d36-88976e1e3cfa",
        "geocodeStatus": {
          "delivery":"OK"
        }
      },
      {
        "id":"be928f79-10ea-4c3e-94cc-48d3672ed7a0",
        "geocodeStatus": {
          "delivery":"OK"
        }
      },
      {
        "id":null,
        "geocodeStatus": {
          "delivery":"NOT_FOUND"
        }
      },
      {
        "id":"d046b2cd-6b92-425d-ad47-80ae36b73220",
        "geocodeStatus": {
          "delivery":"OK"
        }
      },
      {
        "id":"392bbf0b-8ba0-4c9e-b18b-dc7968a8600a",
        "geocodeStatus": {
          "delivery":"OK"
        }
      },
      {
        "id":"c3653ce3-60d5-43a5-b68d-8c28988d1a26",
        "geocodeStatus": {
          "delivery":"OK"
        }
      },
      {
        "id":"df365bcd-37b8-4b22-920c-649fbec569b6",
        "geocodeStatus": {
          "delivery":"OK"
        }
      }
    ],
    "updated": [],
    "deleted": []
  }
}

Add one or more Orders (asynchronous).

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/orders

THROTTLING

Leaky bucket (size:60, refill: 1 per second)

REQUEST BODY

Property Type Description
orders list of OrderInput List of Orders to be added. The system will assign a UUID to each Order and return it in the ordersChanged notification message in the created list (e.g.: the UUID assigned to the 3rd Order in the input orders list is the 3rd UUID in the OrdersChanged.created field)
strict boolean Optional, defaults to true.

When set to true and one or more Orders do not pass formal validation checks (e.g.: eligibility date set in the past, a time window spanning more than 24 hours, etc), the request fails and no Orders are added. Details about the failed validation are reported in the asynchronous error notification.

When set to false Orders that do not pass formal validation checks are skipped without causing the whole request to fail. Their corresponding index in the created list returned by the asynchronous notification contains a ChangedOrder entry where id is null and error contains details about the validation problem
IMPORTANT: If formal data validation is ok but one or more Orders still cannot be added because of a wrong or non-existing address, the request is accepted and all Orders with a valid address are added. Orders with an address that failed to be geocoded are not added (unless acceptBadGeocodes is true) and their corresponding index in the created list returned by the asynchronous notification contains a ChangedOrder entry where id is null and error contains failure details.
acceptBadGeocodes boolean Optional, defaults to false.

When set to false Orders that cannot be geocoded (i.e.: either the address is unknown OR the geocoded coordinates fall outside of the territory range) are skipped.

Note: the “unknown addresses” mentioned above do NOT include addresses that are geocoded correctly but with a “low-accuracy” location. Orders with valid but low-accuracy addresses will be accepted; e.g., abcd, Brooklyn, NY, 00000 is considered low-accuracy but valid nonetheless.

When set to true all Orders are added regardless of geocoding issues. In that case it will be possible to review and fix them manually from the Web Application
IMPORTANT: When acceptBadGeocodes is true Orders that fail to be geocoded and have missing or invalid coordinates will be ignored by Build Routes and Fit-In requests

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Replace an Order

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "name": "Order 6 - Replaced",
  "eligibility": {
    "type": "on",
    "onDates": [
      "20151204"
    ]
  },
  "forceVehicleId": null,
  "priority": 0,
  "loads": {
    "people": 6
  },
  "delivery": {
    "location": {
      "address": "2002 2nd Ave, Jasper, AL 35501, USA"
    },
    "timeWindows": [
      {
        "startSec": 43200,
        "endSec": 54000
      }
    ],
    "notes": "Order replaced via API",
    "serviceTimeSec": 900,
    "tagsIn": [],
    "tagsOut": [],
    "customFields": {
      "my custom field": "custom field content",
      "orderId": "abcd1234"
    }
  },
  "acceptBadGeocodes" : true
}

The above command returns JSON structured like this:

{
  "requestId": "cdecbe3a-4115-4240-8d44-0cfa2fc14fb6"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "cdecbe3a-4115-4240-8d44-0cfa2fc14fb6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Overwrite an Order with new data (asynchronous).

If the Order is part of a Route, Time Of Arrival information for that Route might change accordingly (e.g.: if the new data changes the service time or the address of the Order).

THROTTLING

Leaky bucket (size:60, refill: 20 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/orders/:orderId

REQUEST BODY

OrderInput object

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Replace Orders

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

PUT /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orders": [
    {
      "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "name": "Order 6 - Replaced",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {
        "people": 6
      },
      "delivery": {
        "location": {
          "address": "2002 2nd Ave, Jasper, AL 35501, USA"
        },
        "timeWindows": [
          {
            "startSec": 43200,
            "endSec": 54000
          }
        ],
        "notes": "Order replaced via API",
        "serviceTimeSec": 900,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "my custom field": "custom field content",
          "orderId": "abcd1234"
        }
      }
    },
    {
      "id": "17646990-e888-4e81-8d36-88976e1e3cfa",
      "name": "Order 1 - Replaced",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151205"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          }
        ],
        "notes": "removed one time window and restricted eligibility to one day",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    }
  ],
  "acceptBadGeocodes" : true
}

The above command returns JSON structured like this:

{
  "requestId": "95452e2e-e358-4472-b10e-6083a5174199"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "95452e2e-e358-4472-b10e-6083a5174199",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      },
      {
        "id": "17646990-e888-4e81-8d36-88976e1e3cfa",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Overwrite multiple Orders with new data (asynchronous).

If a replaced Order is part of a Route, Time Of Arrival information for that Route might change accordingly (e.g.: if the new data changes the service time or the address of the Order).

THROTTLING

Leaky bucket (size:10, refill: 10 per minute)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/orders

REQUEST BODY

Property Type Description
strict boolean Optional, defaults to true.

When set to true and one or more Orders do not pass formal validation checks (e.g.: eligibility date set in the past, removed both pickup and delivery fields, etc), the request fails and no Orders are updated. Details about the failed validation are reported in the asynchronous error notification.

When set to false Orders that do not pass formal validation checks are skipped without causing the whole request to fail. Their corresponding index in the created list returned by the asynchronous notification contains a ChangedOrder entry where id is null and error contains details about the validation problem
IMPORTANT: If formal data validation is ok but one or more Orders still cannot be updated because of a wrong or non-existing address, the request is accepted and all Orders with a valid address are modified. Orders with an address that failed to be geocoded are not updated (unless acceptBadGeocodes flag is true and they are not scheduled within a Route) and their corresponding index in the updated list returned by the asynchronous notification contains a ChangedOrder entry where id is the null and error contains failure details.
orders list of Order List of replacement Orders
acceptBadGeocodes boolean Optional, defaults to false.

When set to false Orders that cannot be geocoded (i.e.: either the address is unknown OR the geocoded coordinates fall outside of the territory range) are skipped.

Note: the “unknown addresses” mentioned above do NOT include addresses that are geocoded correctly but with a “low-accuracy” location. Orders with valid but low-accuracy addresses will be accepted; e.g., abcd, Brooklyn, NY, 00000 is considered low-accuracy but valid nonetheless.

When set to true all Orders are updated regardless of geocoding issues. In that case it will be possible to review and fix them manually from the Web Application.
IMPORTANT: When acceptBadGeocodes is true Orders that fail to be geocoded and have missing or invalid coordinates will be ignored by Build Routes and Fit-In requests.
If the updated Order has an invalid location and it is scheduled within a Route, however, the Order update is skipped regardless of the acceptBadGeocodes flag value.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Replace an OrderStep

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "location": {
    "address": "2007 2nd Ave, Jasper, AL 35501, USA"
  },
  "timeWindows": [
    {
      "startSec": 43200,
      "endSec": 54000
    }
  ],
  "notes": "Delivery OrderStep replaced via API",
  "serviceTimeSec": 1800,
  "tagsIn": [],
  "tagsOut": [],
  "customFields": {},
  "acceptBadGeocodes" : true
}

The above command returns JSON structured like this:

{
  "requestId": "408d680e-d404-4a81-9d49-da1fd74ec66f"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "408d680e-d404-4a81-9d49-da1fd74ec66f",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Overwrite an OrderStep with new data (asynchronous).

THROTTLING

Leaky bucket (size:60, refill: 20 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/orders/:orderId/:orderStepType

PATH PARAMETERS

Property Type Description
orderId UUID The Order ID
orderStepType enum Can be pickup or delivery

REQUEST BODY

OrderStepInput object

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Update an Order

curl -H "Content-Type: application/json" -X PATCH -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7?key=AUTH_KEY

PATCH /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "loads": {
    "people": 6
  },
  "delivery": {
    "location": {
      "address": "2002 2nd Ave, Jasper, AL 35501, USA"
    },
    "timeWindows": [
      {
        "startSec": 43200,
        "endSec": 54000
      }
    ]
  },
  "acceptBadGeocodes" : true
}

The above command returns JSON structured like this:

{
  "requestId": "cdecbe3a-4115-4240-8d44-0cfa2fc14fb6"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "cdecbe3a-4115-4240-8d44-0cfa2fc14fb6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Partially update an Order with new data (asynchronous).

If the Order is part of a Route, Time Of Arrival information for that Route might change accordingly (e.g.: if the new data changes the service time or the address of the Order).

THROTTLING

Leaky bucket (size:10, refill: 20 per minute)

HTTP REQUEST

PATCH https://wwrm.workwave.com/api/v1/territories/:territoryId/orders/:orderId

REQUEST BODY

OrderInput object

The Order(Input) and its pickup/delivery OrderSteps are interpreted differently from the Replace an Order API. A key should be present in the json objects only if the corresponding value has to be updated, otherwise the key should be omitted (not set to null, since that would mean “update the value to null”).

Specifying any field of Order(Input) or OrderStep will replace the value for that field, except for the OrderStep fields timeWindowExceptions, and customFields; for those only the specified keys are updated. For example

{"pickup": {"tagsIn": ["tagA"]}}

will replace the entire list of tagsIn of the pickup with ["tagA"], while

{"pickup": {"customFields": {"exampleA": "a", "exampleB": null}}}

will add/update the custom field “exampleA” with “a” and will remove “exampleB”, but will leave all the other custom fields of the pickup unchanged.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Update Orders

curl -H "Content-Type: application/json" -X PATCH -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

PATCH /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "strict": false,
  "orders": [
    {
      "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "loads": {
        "people": 6
      },
      "delivery": {
        "timeWindows": [
          {
            "startSec": 43200,
            "endSec": 54000
          }
        ]
      }
    },
    {
      "id": "17646990-e888-4e81-8d36-88976e1e3cfa",
      "delivery": {
        "serviceTimeSec": 600
      }
    }
  ],
  "acceptBadGeocodes" : true

The above command returns JSON structured like this:

{
  "requestId": "95452e2e-e358-4472-b10e-6083a5174199"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "95452e2e-e358-4472-b10e-6083a5174199",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      },
      {
        "error": {
          "errorCode": 100,
          "errorMessage": "order[id:17646990-e888-4e81-8d36-88976e1e3cfa].name cannot be null"
        },
        "id": null,
        "geocodeStatus": {
          "delivery": "OK"
        },
        "pickup": null,
        "delivery": {
          "location": "OK",
          "email": "VALID",
          "phone": "VALID"
        }
      }
    ],
    "deleted": []
  }
}

Partially update multiple Orders with new data (asynchronous).

If an updated Order is part of a Route, Time Of Arrival information for that Route might change accordingly (e.g.: if the new data changes the service time or the address of the Order).

If the input list contains any duplicate Order, the strict flag is ignored and an error is returned without making any modification.

THROTTLING

Leaky bucket (size:10, refill: 2 per minute)

HTTP REQUEST

PATCH https://wwrm.workwave.com/api/v1/territories/:territoryId/orders

REQUEST BODY

Property Type Description
strict boolean Optional, defaults to true.

When set to true and one or more Orders do not pass formal validation checks (e.g.: eligibility date set in the past, removed both pickup and delivery fields, etc), the request fails and no Orders are updated. Details about the failed validation are reported in the asynchronous error notification.

When set to false Orders that do not pass formal validation checks are skipped without causing the whole request to fail. Their corresponding index in the created list returned by the asynchronous notification contains a ChangedOrder entry where id is null and error contains details about the validation problem
IMPORTANT: If formal data validation is ok but one or more Orders still cannot be updated because of a wrong or non-existing address, the request is accepted and all Orders with a valid address are modified. Orders with an address that failed to be geocoded are not updated (unless acceptBadGeocodes flag is true and they are not scheduled within a Route) and their corresponding index in the updated list returned by the asynchronous notification contains a ChangedOrder entry where id is null and error contains failure details.
orders list of Order List of replacement Orders
acceptBadGeocodes boolean Optional, defaults to false.

When set to false Orders that cannot be geocoded (i.e.: either the address is unknown OR the geocoded coordinates fall outside of the territory range) are skipped.

Note: the “unknown addresses” mentioned above do NOT include addresses that are geocoded correctly but with a “low-accuracy” location. Orders with valid but low-accuracy addresses will be accepted; e.g., abcd, Brooklyn, NY, 00000 is considered low-accuracy but valid nonetheless.

When set to true all Orders are updated regardless of geocoding issues. In that case it will be possible to review and fix them manually from the Web Application.
IMPORTANT: When acceptBadGeocodes is true Orders that fail to be geocoded and have missing or invalid coordinates will be ignored by Build Routes and Fit-In requests.
If the updated Order has an invalid location and it is scheduled within a Route, however, the Order update is skipped regardless of the acceptBadGeocodes flag value.

The Orders in the list are interpreted like the Order the Update an Order API body.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Delete an Order

curl -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "9c66f107-320f-4ae5-85f6-3dddaa7c8c8e"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "9c66f107-320f-4ae5-85f6-3dddaa7c8c8e",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7"
    ]
  }
}

Delete an Order (asynchronous).

THROTTLING

Leaky bucket (size:20, refill: 20 per minute)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/orders/:orderId

RETURN VALUES (notification)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Delete Orders

curl -H "Content-Type: application/json" -X DELETE -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "ids": [
    "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
    "a5682ad9-97e8-4719-9bb6-eecfcfb8606b"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "30427810-0672-4fd7-b56a-92698860a7f5"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "30427810-0672-4fd7-b56a-92698860a7f5",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "a5682ad9-97e8-4719-9bb6-eecfcfb8606b"
    ]
  }
}

Delete multiple Orders (asynchronous).

THROTTLING

Leaky bucket (size:20, refill: 20 per minute)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/orders[?ids=<comma_separated_list>]

REQUEST BODY

Property Type Description
ids list of String Ids of Orders to be deleted.

QUERYSTRING PARAMETERS [DEPRECATED]

Property Type Description
ids comma-separated list of String Ids of Orders to be deleted.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200. For backward compatibility only. Please pass the list via Request Body.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Delete an OrderStep

curl -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "92c467fb-aa24-4f19-b934-18a3ebac0695"
}

And triggers an OrdersChanged Notification (POSTed to the callback URL) structured like this:

// If the removed OrderStep was the only OrderStep, the Order is deleted:
{
  "requestId": "92c467fb-aa24-4f19-b934-18a3ebac0695",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7"
    ]
  }
}

// If the Order had both pickup and delivery OrderSteps, removing one (say, the delivery) updates the Order:
{
  "requestId": "92c467fb-aa24-4f19-b934-18a3ebac0695",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "pickup": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Delete an OrderStep (asynchronous).

If the OrderStep is the only one belonging to the Order, the Order itself is deleted.

THROTTLING

Leaky bucket (size:20, refill: 20 per minute)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/orders/:orderId/:orderStepType

PATH PARAMETERS

Property Type Description
orderId UUID Identifies the Order
orderStepType enum Identifies the OrderStep. Can be pickup or delivery

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse

Time Of Arrival API

List Current Routes

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/routes?key=AUTH_KEY&date=20151112

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/routes HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "routes": {
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204": {
      "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204",
      "revision": 182,
      "date": "20151204",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
      "steps": [
        {
          "type": "departure",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 0,
          "startSec": 0,
          "endSec": 32329,
          "driveToNextSec": -1,
          "distanceToNextMt": -1,
          "stopIdx": 0,
          "displayLabel": ""
        },
        {
          "type": "preparation",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 28800,
          "startSec": 28800,
          "endSec": 29400,
          "driveToNextSec": -1,
          "distanceToNextMt": -1,
          "stopIdx": -1,
          "trackingData": {
            "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
            "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
            "timeInSec": 28800,
            "timeInLatLng": [
              33817872,
              -87266893
            ],
            "timeOutSec": 29400,
            "timeOutLatLng":  [
              33817872,
              -87266893
            ]
          }
        },
        {
          "type": "delivery",
          "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 34200,
          "startSec": 34200,
          "endSec": 36000,
          "driveToNextSec": -1,
          "distanceToNextMt": -1,
          "stopIdx": 1,
          "displayLabel": "1.1",
          "trackingData": {
            "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
            "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
            "timeInSec": 34526,
            "timeInLatLng": [
              33817872,
              -87266893
            ],
            "timeOutSec": -1,
            "timeOutLatLng": null,
            "status": "done",
            "statusSec": 35912,
            "statusLatLng": [
              33817872,
              -87266893
            ],
            "statusReason": null,
            "timeInDetectedSec": 34201,
            "timeInDetectedLatLng": [
              33817942,
              -87266921
            ],
            "timeOutDetectedSec": 35935,
            "timeOutDetectedLatLng": [
              33817404,
              -87266657
            ]
          }
        },
        {
          "type": "pickup",
          "orderId": "0dd9cab0-d1db-45de-b291-31a0b66d5562",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 39600,
          "startSec": 39600,
          "endSec": 40600,
          "driveToNextSec": -1,
          "distanceToNextMt": -1,
          "stopIdx": 2,
          "displayLabel": "1.2",
          "trackingData": {
            "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
            "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
            "timeInSec": 39600,
            "timeInLatLng": [
              33480873,
              -86788220
            ],
            "timeOutSec": 40720,
            "timeOutLatLng": [
              33480873,
              -86788220
            ],
            "status": "done",
            "statusSec": 40780,
            "statusLatLng": [
              33480873,
              -86788220
            ],
            "statusReason": null,
            "timeInDetectedSec": 39582,
            "timeInDetectedLatLng": [
              33481223,
              -86787985
            ],
            "timeOutDetectedSec": 40795,
            "timeOutDetectedLatLng": [
              33481223,
              -86788790
            ]
          }
        }
      ],
      "trackingData": {
        "driversTrackingData": {
          "a08213e6-673f-4efc-955e-2bf587813162": {
            "current": {
              "departure": {
                "sec": 32329,
                "latLng": [
                  33817872,
                  -87266893
                ]
              },
              "arrival": {
                "sec": 40851,
                "latLng": [
                  33817942,
                  -87266921
                ]
              }
            },
            "history": [
              {
                "eventType": "departure",
                "action": "upsert",
                "fix": {
                  "sec": 28800,
                  "latLng": [
                    33817872,
                    -87266893
                  ]
                }
              },
              {
                "eventType": "arrival",
                "action": "upsert",
                "fix": {
                  "sec": 40851,
                  "latLng": [
                    33817942,
                    -87266921
                  ]
                }
              }
            ]
          }
        }
      }
    },
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
      "revision": 113,
      "date": "20151203",
      "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "driverId": "a3935987-4944-462f-b602-4a3a12beeeff",
      "steps": [
        {
          "type": "departure",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 0,
          "startSec": 0,
          "endSec": 28800,
          "driveToNextSec": 2918,
          "distanceToNextMt": 73402,
          "stopIdx": 0,
          "displayLabel": ""
        },
        {
          "type": "pickup",
          "orderId": "e2524914-3611-433b-9209-3ee59ee3996e",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 31718,
          "startSec": 31718,
          "endSec": 32318,
          "driveToNextSec": 2917,
          "distanceToNextMt": 73549,
          "stopIdx": 1,
          "displayLabel": "2.1"
        },
        {
          "type": "delivery",
          "orderId": "deb5a845-40f8-42e0-963e-9646531894a4",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 28848,
          "startSec": 28848,
          "endSec": 29748,
          "driveToNextSec": 48,
          "distanceToNextMt": 334,
          "stopIdx": 2,
          "displayLabel": "2.2"
        }
      ],
      "trackingData": {
        "driversTrackingData": {
          "a3935987-4944-462f-b602-4a3a12beeeff": {
            "current": {
              "departure": {
                "sec": 28800,
                "latLng": [
                  33817872,
                  -87266893
                ]
              },
              "arrival": null
            },
            "history": [
              {
                "eventType": "departure",
                "action": "upsert",
                "fix": {
                  "sec": 28800,
                  "latLng": [
                    33817872,
                    -87266893
                  ]
                }
              }
            ]
          }
        }
      }
    }
  },
  "orders": {
    "49269a16-479c-4531-8ffd-513b7ccd0621": {
      "id": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "name": "Order 1",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204",
          "20151205",
          "20151206"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA",
          "latLng": [
            33817872,
            -87266893
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          },
          {
            "startSec": 45000,
            "endSec": 55800
          }
        ],
        "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    },
    "0dd9cab0-d1db-45de-b291-31a0b66d5562": {
      "id": "0dd9cab0-d1db-45de-b291-31a0b66d5562",
      "name": "Order 4",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {
        "frozen ton": 100,
        "regular ton": 300
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "demonstrate the concept of loads. Furthermore this Order involves both a Pickup and a Delivery(meaning that the Vehicle servicing it will pick up loads at one location and delivered them at a different location)",
        "serviceTimeSec": 0,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1411 Indiana Ave, Jasper, AL 35501, USA",
          "latLng": [
            33836824,
            -87266029
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 46800,
            "endSec": 52200
          },
          {
            "startSec": 55800,
            "endSec": 59400
          }
        ],
        "notes": "Fragile",
        "serviceTimeSec": 1500,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {
          "Building Entrance Code": "0000"
        }
      },
      "isService": false
    },
    "e2524914-3611-433b-9209-3ee59ee3996e": {
      "id": "e2524914-3611-433b-9209-3ee59ee3996e",
      "name": "Order 6",
      "eligibility": {
        "type": "any",
        "onDates": [
          "20151203"
        ]
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {
        "people": 400
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": null,
      "isService": false
    },
    "deb5a845-40f8-42e0-963e-9646531894a4": {
      "id": "deb5a845-40f8-42e0-963e-9646531894a4",
      "name": "order2",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151205"
        ]
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "33.833605,-87.277556",
          "latLng": [
            33833604,
            -87277556
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "",
        "serviceTimeSec": 900,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    }
  },
  "vehicles": {
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "idx": 1,
      "externalId": "Vehicle 1",
      "tracked": true,
      "color": "009944",
      "settings": {
        "20151203": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "frozen ton": 500,
            "regular ton": 500
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "frozen",
            "regular"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        },
        "20151204": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "frozen ton": 500,
            "regular ton": 500
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "frozen",
            "regular"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        }
      }
    },
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "idx": 2,
      "externalId": "Vehicle 2",
      "tracked": true,
      "color": "5500FF",
      "settings": {
        "20151203": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        },
        "20151204": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        },
        "20151205": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        }
      }
    }
  },
  "depots": {
    "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
      "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "name": "TEST",
      "setupCost": -1,
      "setupTimeSec": -1,
      "location": {
        "address": "320 20th St W, Jasper, AL 35501, USA",
        "latLng": [
          33831316,
          -87278355
        ],
        "status": "OK"
      },
      "color": "998800"
    }
  },
  "drivers": {
    "a08213e6-673f-4efc-955e-2bf587813162": {
      "id": "a08213e6-673f-4efc-955e-2bf587813162",
      "name": "Driver 2",
      "email": "driver2@example.com"
    },
    "a3935987-4944-462f-b602-4a3a12beeeff": {
      "id": "a3935987-4944-462f-b602-4a3a12beeeff",
      "name": "Driver 1",
      "email": "driver1@example.com"
    }
  }
}

List current, live Routes, optionally filtering by date and/or vehicleId (synchronous). Route objects contain a sequence of steps that include time-of-arrival data in the form of ETAs (for steps referencing Orders yet to be visited) or Execution Events (as received by the Mobile Application). It also eventually contains route-related tracking data.

THROTTLING

Rate-limit (1 call every 20 seconds)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/toa/routes[?date=<yyyyMMdd>&vehicle=<vehicleId>]

QUERYSTRING PARAMETERS

Property Type Description
date DateString Optional. If not specified all current (not yet archived) Routes are returned
vehicle UUID Optional. If specified only Routes for the specified Vehicle are returned

RETURN VALUES

Property Type Description
routes map[String] Route A map where the key is the routeId and the value is the associated Route object
drivers map[String] Driver A map where the key is the driverId and the value is the associated Driver object. Includes Drivers referenced by the listed Routes (if any)
vehicles map[String] VehicleFull A map where the key is the vehicleId and the value is the associated Vehicle object. Includes Vehicles referenced by the listed Routes
orders map[String] Order A map where the key is the orderId and the value is the associated Order object. Includes Orders referenced by the listed Routes
depots map[String] Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders and Vehicles

Get Current Route

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/routes/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203?key=AUTH_KEY&date=20151203

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/routes/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "routes": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
      "revision": 113,
      "date": "20151203",
      "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "driverId": "a3935987-4944-462f-b602-4a3a12beeeff",
      "steps": [
        {
          "type": "departure",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 0,
          "startSec": 0,
          "endSec": 28800,
          "driveToNextSec": 0,
          "distanceToNextMt": 0,
          "stopIdx": 0,
          "displayLabel": "",
          "trackingLink": null,
        },
        {
          "type": "preparation",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 28800,
          "startSec": 28800,
          "endSec": 29400,
          "driveToNextSec": 2318,
          "distanceToNextMt": 73402,
          "stopIdx": -1
        },
        {
          "type": "pickup",
          "orderId": "e2524914-3611-433b-9209-3ee59ee3996e",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 31718,
          "startSec": 31718,
          "endSec": 32318,
          "driveToNextSec": 2917,
          "distanceToNextMt": 73549,
          "stopIdx": 1,
          "displayLabel": "2.1",
          "trackingLink": "https://l-nk.io/xZv4ARF",
        },
        {
          "type": "delivery",
          "orderId": "deb5a845-40f8-42e0-963e-9646531894a4",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 35235,
          "startSec": 35235,
          "endSec": 36135,
          "driveToNextSec": 48,
          "distanceToNextMt": 334,
          "stopIdx": 2,
          "displayLabel": "2.2",
          "trackingLink": null,
        },
        {
          "type": "arrival",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 36183,
          "startSec": 36183,
          "endSec": 36183,
          "driveToNextSec": 0,
          "distanceToNextMt": 0,
          "stopIdx": 3,
          "displayLabel": "",
          "trackingLink": null,
        }
      ],
      "trackingData": {
        "driversTrackingData": {
          "a3935987-4944-462f-b602-4a3a12beeeff": {
            "current": {
              "departure": {
                "sec": 28800,
                "latLng": [
                  33817872,
                  -87266893
                ]
              },
              "arrival": null
            },
            "history": [
              {
                "eventType": "departure",
                "action": "upsert",
                "fix": {
                  "sec": 28800,
                  "latLng": [
                    33817872,
                    -87266893
                  ]
                }
              }
            ]
          }
        }
      }
    }
  },
  "orders": {
    "e2524914-3611-433b-9209-3ee59ee3996e": {
      "id": "e2524914-3611-433b-9209-3ee59ee3996e",
      "name": "Order 6",
      "eligibility": {
        "type": "any",
        "onDates": [
          "20151203"
        ]
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {
        "people": 400
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": null,
      "isService": false
    },
    "deb5a845-40f8-42e0-963e-9646531894a4": {
      "id": "deb5a845-40f8-42e0-963e-9646531894a4",
      "name": "order2",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151205"
        ]
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "33.833605,-87.277556",
          "latLng": [
            33833604,
            -87277556
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "",
        "serviceTimeSec": 900,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    }
  },
  "vehicles": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "idx": 2,
      "externalId": "Vehicle 2",
      "tracked": true,
      "color": "5500FF",
      "settings": {
        "20151203": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {},
          "preparationTimeSec": 600,
          "closeOutTimeSec": 0
        },
        "20151204": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {},
          "preparationTimeSec": 0,
          "closeOutTimeSec": 0
        },
        "20151205": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {},
          "preparationTimeSec": 0,
          "closeOutTimeSec": 0
        }
      }
    }
  },
  "depots": {
    "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
      "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "name": "TEST",
      "setupCost": -1,
      "setupTimeSec": -1,
      "location": {
        "address": "320 20th St W, Jasper, AL 35501, USA",
        "latLng": [
          33831316,
          -87278355
        ],
        "status": "OK"
      },
      "color": "998800"
    }
  },
  "drivers": {
    "a3935987-4944-462f-b602-4a3a12beeeff": {
      "id": "a3935987-4944-462f-b602-4a3a12beeeff",
      "name": "Driver 1",
      "email": "driver1@example.com"
    }
  }
}

Get a current Route (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 6 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/toa/routes/:routeId

RETURN VALUES

Property Type Description
routes map[String] Route A map where the key is the routeId and the value is the associated Route object
drivers map[String] Driver A map where the key is the driverId and the value is the associated Driver object. Includes Drivers referenced by the listed Routes (if any)
vehicles map[String] VehicleFull A map where the key is the vehicleId and the value is the associated Vehicle object. Includes Vehicles referenced by the listed Routes
orders map[String] Order A map where the key is the orderId and the value is the associated Order object. Includes Orders referenced by the listed Routes
depots map[String] Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders and Vehicles

Send Execution Events

Example #1: send time-in, time-out and status events

curl -H "Content-Type: application/json" -X POST -d 'request body #1' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/executionevents?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/executionevents HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "events": [
    {
      "type": "timeIn",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151204",
      "data": {
        "sec": 35132
      }
    },
    {
      "type": "timeOut",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151204",
      "data": {
        "sec": 36875
      }
    },
    {
      "type": "statusUpdate",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151204",
      "data": {
        "sec": 36863,
        "status": "done",
        "statusReason": null
      }
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "a6f01d6b-a085-4812-8784-48d26d888809"
}

And triggers an ExecutionEventsProcessed Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "a6f01d6b-a085-4812-8784-48d26d888809",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "executionEventsProcessed",
  "data": {
    "processed": [
      "OK",
      "OK",
      "OK"
    ]
  }
}

Example #2: send proof-of-delivery events

curl -H "Content-Type: application/json" -X POST -d 'request body #2' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/executionevents?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/toa/executionevents HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "events": [
    {
      "type": "note",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151112",
      "data": {
        "sec": 35203,
        "text": "Best parking spot is 50mt ahead"
      }
    },
    {
      "type": "picture",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151112",
      "data": {
        "id": "picture-1",
        "sec": 35427,
        "text": "Minor damage in lower left corner",
        "mime": "image/png",
        "data": "iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAIAAACQd1PeAAAADElEQVR42mNgYmICAAAQAAei1PI/AAAAAElFTkSuQmCC"
      }
    },
    {
      "type": "signature",
      "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "orderStepType": "delivery",
      "date": "20151112",
      "data": {
        "id": "customer",
        "sec": 36813,
        "text": "John Black",
        "mime": "image/png",
        "data": "iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAIAAACQd1PeAAAADElEQVR42mNgYmICAAAQAAei1PI/AAAAAElFTkSuQmCC"
      }
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "303d5b11-23a1-4501-a49c-f26ec2c50094"
}

And triggers an ExecutionEventsProcessed Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "303d5b11-23a1-4501-a49c-f26ec2c50094",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "executionEventsProcessed",
  "data": {
    "processed": [
      "OK",
      "OK",
      "OK"
    ]
  }
}

An Execution Event can be:

An execution event, when processed, causes ETAs of yet-to-be-serviced Orders to be updated.

If time-in data is available but time-out data is not, the time-out time is considered to be the time-in data + the Order’s expected serviceTime. Conversely if time-out data is available but time-in data is not, the time-in time is considered to be the time-out data - the Order’s expected serviceTime.

If both time-in and time-out data is not available but a status-update is present, the time of the status-update is considered as a time-out.

If time-in, time-out and status-update are not available and a proof-of-delivery event is sent, a “done” status-update event is implicitly created at the time reported by the proof-of-delivery event (note: in case “Required Actions for Drivers” feature is enable for the territory, the status-update is not implicitly created)

For each driver, an arrival can be sent only if a departure is already present.

Note: * by default detected time-ins and time-outs do not trigger ETA updates. This behavior can be altered on a per-territory basis. Please contact our support team for more information about this topic. * barcodes proof of deliveries never trigger ETA updates.

THROTTLING

Leaky bucket (size:40, refill: 20 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/toa/executionevents

REQUEST BODY

Property Type Description
events list of ExecutionEvent List of ExecutionEvents to be processed
strict boolean Optional, defaults to true.

When set to true and one or more Events do not pass formal validation checks (e.g.: event referencing a non-existing order or vehicle, a date that is in the past, etc), the request fails and no Events are added. Details about the failed validation are reported in the asynchronous error notification.

When set to false Events that do not pass formal validation checks are skipped without causing the whole request to fail. Skipped events are reported in the ExecutionEventsProcessed Notification

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to executionEventsProcessed
data ExecutionEventsProcessed OR ErrorResponse

Download a Proof of Delivery item

curl https://wwrm.workwave.com/api/v1/pod/20151204-429defc8-ddaa51ee.png?key=AUTH_KEY

GET /pod/20151204-429defc8-ddaa51ee.png HTTP/1.0
Accept: image/png
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

Download a Proof of Delivery item: image or audio recording (synchronous).

THROTTLING

Leaky bucket (size:5, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/pod/:token

QUERYSTRING PARAMETERS

Property Type Description
token String The Proof Of Delivery token provided by Pod objects returned by either “List Current Routes” or “Get Current Route” API requests

RETURN VALUES

(proof of delivery binary data. mime-type available in the content-type header)

Approved Plans API

List Approved Routes

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/routes?key=AUTH_KEY&date=20151204

GET /territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/routes HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "routes": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204",
      "revision": 166,
      "date": "20151204",
      "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "driverId": "a3935987-4944-462f-b602-4a3a12beeeff",
      "steps": [
        {
          "type": "departure",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 0,
          "startSec": 0,
          "endSec": 28800,
          "driveToNextSec": 0,
          "distanceToNextMt": 0,
          "stopIdx": 0,
          "displayLabel": ""
        },
        {
          "type": "preparation",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 28800,
          "startSec": 28800,
          "endSec": 29400,
          "driveToNextSec": 2318,
          "distanceToNextMt": 73402,
          "stopIdx": -1
        },
        {
          "type": "pickup",
          "orderId": "1066ecd2-8171-4daf-a8f3-9bf302a2a38f",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 31718,
          "startSec": 31718,
          "endSec": 32318,
          "driveToNextSec": 2917,
          "distanceToNextMt": 73549,
          "stopIdx": 1,
          "displayLabel": "2.1"
        },
        {
          "type": "arrival",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 35235,
          "startSec": 35235,
          "endSec": 35235,
          "driveToNextSec": 0,
          "distanceToNextMt": 0,
          "stopIdx": 2,
          "displayLabel": ""
        }
      ]
    },
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204": {
      "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204",
      "revision": 166,
      "date": "20151204",
      "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
      "steps": [
        {
          "type": "departure",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 0,
          "startSec": 0,
          "endSec": 32329,
          "driveToNextSec": 360,
          "distanceToNextMt": 2424,
          "stopIdx": 0,
          "displayLabel": ""
        },
        {
          "type": "delivery",
          "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 32689,
          "startSec": 32689,
          "endSec": 33289,
          "driveToNextSec": 3232,
          "distanceToNextMt": 72814,
          "stopIdx": 1,
          "displayLabel": "1.1"
        },
        {
          "type": "delivery",
          "orderId": "65413bab-aea8-41af-8992-487a32f50a59",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 44231,
          "startSec": 44231,
          "endSec": 46031,
          "driveToNextSec": 769,
          "distanceToNextMt": 5955,
          "stopIdx": 2,
          "displayLabel": "1.6"
        },
        {
          "type": "arrival",
          "idleTimeSec": 0,
          "perStopTimeSec": 0,
          "arrivalSec": 48480,
          "startSec": 48480,
          "endSec": 48480,
          "driveToNextSec": 0,
          "distanceToNextMt": 0,
          "stopIdx": 3,
          "displayLabel": ""
        }
      ]
    }
  },
  "orders": {
    "1066ecd2-8171-4daf-a8f3-9bf302a2a38f": {
      "id": "1066ecd2-8171-4daf-a8f3-9bf302a2a38f",
      "name": "Order 6",
      "eligibility": {
        "type": "any"
      },
      "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "priority": 0,
      "loads": {
        "people": 400
      },
      "pickup": {
        "depotId": null,
        "location": {
          "address": "",
          "latLng": [
            33480873,
            -86788220
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "delivery": null,
      "isService": false
    },
    "65413bab-aea8-41af-8992-487a32f50a59": {
      "id": "65413bab-aea8-41af-8992-487a32f50a59",
      "name": "Order 7",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "1300 S Skyline Dr, Jasper, AL 35501, USA",
          "latLng": [
            33843834,
            -87315561
          ],
          "status": "OK"
        },
        "timeWindows": [],
        "notes": "Demonstrate the concept of tags in/out",
        "serviceTimeSec": 1800,
        "tagsIn": [
          "frozen",
          "regular"
        ],
        "tagsOut": [
          "heavy"
        ],
        "customFields": {}
      },
      "isService": false
    },
    "49269a16-479c-4531-8ffd-513b7ccd0621": {
      "id": "49269a16-479c-4531-8ffd-513b7ccd0621",
      "name": "Order 1",
      "eligibility": {
        "type": "on",
        "onDates": [
          "20151204",
          "20151205",
          "20151206"
        ]
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": null,
      "delivery": {
        "depotId": null,
        "location": {
          "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA",
          "latLng": [
            33817872,
            -87266893
          ],
          "status": "OK"
        },
        "timeWindows": [
          {
            "startSec": 30600,
            "endSec": 37800
          },
          {
            "startSec": 45000,
            "endSec": 55800
          }
        ],
        "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
        "serviceTimeSec": 600,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {}
      },
      "isService": false
    }
  },
  "vehicles": {
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
      "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
      "idx": 2,
      "externalId": "Vehicle 2",
      "tracked": true,
      "color": "5500FF",
      "settings": {
        "20151204": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "people": 600
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "heavy"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        }
      }
    },
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6": {
      "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
      "idx": 1,
      "externalId": "Vehicle 1",
      "tracked": true,
      "color": "009944",
      "settings": {
        "20151204": {
          "available": true,
          "notes": "",
          "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "timeWindow": {
            "startSec": 28800,
            "endSec": 61200
          },
          "flexStartTime": true,
          "perStopCost": 0,
          "perStopTimeSec": 0,
          "maxWorkingTimeSec": 0,
          "maxDrivingTimeSec": 0,
          "maxDistanceMt": 0,
          "maxOrders": 0,
          "breaks": [],
          "loadCapacities": {
            "frozen ton": 500,
            "regular ton": 500
          },
          "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
          "activationCost": 0,
          "drivingTimeCost": 2000,
          "idleTimeCost": 2000,
          "serviceTimeCost": 2000,
          "breakTimeCost": 2000,
          "kmCost": 100,
          "tags": [
            "frozen",
            "regular"
          ],
          "speedFactor": 100,
          "minWorkingTimeSec": 0,
          "minLoadCapacities": {}
        }
      }
    }
  },
  "depots": {
    "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
      "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
      "name": "TEST",
      "setupCost": -1,
      "setupTimeSec": -1,
      "location": {
        "address": "320 20th St W, Jasper, AL 35501, USA",
        "latLng": [
          33831316,
          -87278355
        ],
        "status": "OK"
      },
      "color": "998800"
    }
  },
  "drivers": {
    "a08213e6-673f-4efc-955e-2bf587813162": {
      "id": "a08213e6-673f-4efc-955e-2bf587813162",
      "name": "Driver 2",
      "email": "driver2@example.com"
    },
    "a3935987-4944-462f-b602-4a3a12beeeff": {
      "id": "a3935987-4944-462f-b602-4a3a12beeeff",
      "name": "Driver 1",
      "email": "driver1@example.com"
    }
  }
}

List approved planned Routes (synchronous). Approved Routes define the plan as it was, “frozen” right before being approved for execution, therefore they only contain ETAs.

THROTTLING

Rate-limit (1 call every minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/approved/routes[?date=today|<yyyyMMdd>&dates=<yyyyMMdd>,<yyyyMMdd>]

QUERYSTRING PARAMETERS

Property Type Description
date DateString OR “today” Get all Approved Routes for the given date (defaults to “today”). Note:This input field is deprecated.
dates Comma separated list of DateString Optional. If populated will override the “date” field. Get all Approved Routes for the given dates.

RETURN VALUES

Property Type Description
routes map[String] Route A map where the key is the routeId and the value is the associated Route object
drivers map[String] Driver A map where the key is the driverId and the value is the associated Driver object. Includes Drivers referenced by the listed Routes (if any)
vehicles map[String] VehicleFull A map where the key is the vehicleId and the value is the associated Vehicle object. Includes Vehicles referenced by the listed Routes
orders map[String] Order A map where the key is the orderId and the value is the associated Order object. Includes Orders referenced by the listed Routes
depots map[String] Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders and Vehicles

Get Approved Route

Get an approved planned Route (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 6 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/approved/routes/:routeId

RETURN VALUES

Property Type Description
routes map[String] Route A map where the key is the routeId and the value is the associated Route object
drivers map[String] Driver A map where the key is the driverId and the value is the associated Driver object. Includes Drivers referenced by the listed Routes (if any)
vehicles map[String] VehicleFull A map where the key is the vehicleId and the value is the associated Vehicle object. Includes Vehicles referenced by the listed Routes
orders map[String] Order A map where the key is the orderId and the value is the associated Order object. Includes Orders referenced by the listed Routes
depots map[String] Depot A map where the key is the depotId and the value is the associated Depot object. Includes Depots referenced by the listed Orders and Vehicles

Approve Routes

curl -H "Content-Type: application/json" -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/20151204?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/20151204 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "requestId": "cf65a452-68be-4ffa-a8e6-25a2b80466b4"
}

And triggers an ApprovedRoutesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "cf65a452-68be-4ffa-a8e6-25a2b80466b4",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "approved": ["20151204"],
    "revoked": []
  }
}

Approve (or update approval of) all Routes for the given date (asynchronous).

Approving Routes:

THROTTLING

Leaky bucket (size:3, refill: 1 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/approved/:date

QUERYSTRING PARAMETERS

Property Type Description
date DateString The date where Routes must be approved

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to approvedRoutesChanged
data ApprovedRoutesChanged OR ErrorResponse The list of dates where Routes have been approved, or where approval has been updated

Revoke Routes

curl -H "Content-Type: application/json" -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/20151205?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/20151205 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "requestId": "30eef241-ca63-4d6f-94a2-97352a7a1393"
}

And triggers an ApprovedRoutesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "30eef241-ca63-4d6f-94a2-97352a7a1393",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "revoked": ["20151205"]
  }
}

Revoke approval for all Routes for the given date (asynchronous).

THROTTLING

Leaky bucket (size:3, refill: 1 per minute)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/approved/:date

QUERYSTRING PARAMETERS

Property Type Description
date DateString The date where Routes must be revoked approval

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to approvedRoutesChanged
data ApprovedRoutesChanged OR ErrorResponse The list of dates where Routes have been revoked approval

Approved Plans API v2

Why v2 for Approved Plans

Compared to v1 that only allows approving/revoking routes for a whole day, v2 methods allow finer-grained per-route approval/revocation.

Under normal circumstances this new functionality could have been achieved by simply adding appropriate filters to the Approve and Revoke Routes methods, preserving backward compatibility and avoiding a new version.

Unfortunately, the data format returned by List and Get Planned Routes had to be changed in a non-backward compatible way to take into account some scenarios, enabled by independently approving Routes belonging to the same date, that were not previously possible.

Consider the following scenario:

  1. Approve Route R1_1 (let’s call it so for reference’s sake) run by Vehicle V1 on date D1, servicing an Order O1 with a service time of 10 minutes
  2. After approving Route R1_1, remove Order O1 from Route R1_1 manually re-assigning it to another not-yet-approved Route R2_1 run by Vehicle V2 also on Date D1
  3. Update Order O1 increasing its service time to 30 minutes
  4. Now approve Route R2_1

If, in the above scenario, approved Routes are listed, they would include two Routes (R1_1 and R2_1), for the same day (D1), referencing the same Order (O1) where, however, O1-planned-on-R1_1 has a service time of 10 minutes while O1-planned-on-R2_1 has a service time of 30 minutes.

The result format returned by v1’s List Approved Routes cannot account for that (since the two “versions” of O1, approved on different Routes at different times, still have the same ID, only one version can be referenced), which is why v2 was introduced.

While this might seem, and probably is, an edge-case, it is allowed by the system for maximum flexibility’s sake (freedom of re-assigning Orders at all times and under all circumstances), and therefore it must be accounted for in the result format.

Compatibility with v1

v1 methods will continue to work as before, with one attention point in case the plan happens to be in the above described state: the data returned by v1’s List Approved Routes will include two Routes both referencing Order O1, but include only one version of O1 (which one of the two is undetermined).

v1’s Get Approved Route, since it returns data for one single Route at a time, will always return the correct Order data (that is: Get Approved Route for R1_1 will include the 10 min version of O1 and Get Approved Route for R2_1 the 30 min version).

v1’s Approve and Revoke Routes methods will continue to respectively approve and revoke all Routes for the given date.

List Approved Routes v2

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/routes?key=AUTH_KEY&date=20151204

GET /territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved/routes HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "approvedRoutes": [
    {
      "route": {
        "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204",
        "revision": 166,
        "date": "20151204",
        "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
        "driverId": "a3935987-4944-462f-b602-4a3a12beeeff",
        "steps": [
          {
            "type": "departure",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 0,
            "startSec": 0,
            "endSec": 28800,
            "driveToNextSec": 0,
            "distanceToNextMt": 0,
            "stopIdx": 0,
            "displayLabel": ""
          },
          {
            "type": "preparation",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 28800,
            "startSec": 28800,
            "endSec": 29400,
            "driveToNextSec": 2318,
            "distanceToNextMt": 73402,
            "stopIdx": -1
          },
          {
            "type": "pickup",
            "orderId": "1066ecd2-8171-4daf-a8f3-9bf302a2a38f",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 31718,
            "startSec": 31718,
            "endSec": 32318,
            "driveToNextSec": 2917,
            "distanceToNextMt": 73549,
            "stopIdx": 1,
            "displayLabel": "2.1"
          },
          {
            "type": "arrival",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 35235,
            "startSec": 35235,
            "endSec": 35235,
            "driveToNextSec": 0,
            "distanceToNextMt": 0,
            "stopIdx": 2,
            "displayLabel": ""
          }
        ]
      },
      "vehicle": {
        "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
        "idx": 2,
        "externalId": "Vehicle 2",
        "tracked": true,
        "settings": {
          "20151204": {
            "available": true,
            "notes": "",
            "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
            "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
            "timeWindow": {
              "startSec": 28800,
              "endSec": 61200
            },
            "flexStartTime": true,
            "perStopCost": 0,
            "perStopTimeSec": 0,
            "maxWorkingTimeSec": 0,
            "maxDrivingTimeSec": 0,
            "maxDistanceMt": 0,
            "maxOrders": 0,
            "breaks": [],
            "loadCapacities": {
              "people": 600
            },
            "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
            "activationCost": 0,
            "drivingTimeCost": 2000,
            "idleTimeCost": 2000,
            "serviceTimeCost": 2000,
            "breakTimeCost": 2000,
            "kmCost": 100,
            "tags": [
              "heavy"
            ],
            "speedFactor": 100,
            "minWorkingTimeSec": 0,
            "minLoadCapacities": {}
          }
        }
      },
      "driver": {
        "id": "a3935987-4944-462f-b602-4a3a12beeeff",
        "name": "Driver 1",
        "email": "driver1@example.com"
      },
      "orders": {
        "1066ecd2-8171-4daf-a8f3-9bf302a2a38f": {
          "id": "1066ecd2-8171-4daf-a8f3-9bf302a2a38f",
          "name": "Order 6",
          "eligibility": {
            "type": "any"
          },
          "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
          "priority": 0,
          "loads": {
            "people": 400
          },
          "pickup": {
            "depotId": null,
            "location": {
              "address": "",
              "latLng": [
                33480873,
                -86788220
              ],
              "status": "OK"
            },
            "timeWindows": [],
            "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
            "serviceTimeSec": 600,
            "tagsIn": [],
            "tagsOut": [],
            "customFields": {}
          },
          "delivery": null,
          "isService": false
        }
      },
      "depots": {
        "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
          "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "name": "TEST",
          "setupCost": -1,
          "setupTimeSec": -1,
          "location": {
            "address": "320 20th St W, Jasper, AL 35501, USA",
            "latLng": [
              33831316,
              -87278355
            ],
            "status": "OK"
          },
          "color": "998800"
        }
      }
    },
    {
      "route": {
        "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204",
        "revision": 166,
        "date": "20151204",
        "vehicleId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
        "driverId": "a08213e6-673f-4efc-955e-2bf587813162",
        "steps": [
          {
            "type": "departure",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 0,
            "startSec": 0,
            "endSec": 32329,
            "driveToNextSec": 360,
            "distanceToNextMt": 2424,
            "displayLabel": ""
          },
          {
            "type": "delivery",
            "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 32689,
            "startSec": 32689,
            "endSec": 33289,
            "driveToNextSec": 3232,
            "distanceToNextMt": 72814,
            "displayLabel": "1.1"
          },
          {
            "type": "delivery",
            "orderId": "65413bab-aea8-41af-8992-487a32f50a59",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 44231,
            "startSec": 44231,
            "endSec": 46031,
            "driveToNextSec": 769,
            "distanceToNextMt": 5955,
            "displayLabel": "1.6"
          },
          {
            "type": "arrival",
            "idleTimeSec": 0,
            "perStopTimeSec": 0,
            "arrivalSec": 48480,
            "startSec": 48480,
            "endSec": 48480,
            "driveToNextSec": 0,
            "distanceToNextMt": 0,
            "displayLabel": ""
          }
        ]
      },
      "vehicle": {
        "id": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6",
        "idx": 1,
        "externalId": "Vehicle 1",
        "tracked": true,
        "settings": {
          "20151204": {
            "available": true,
            "notes": "",
            "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
            "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
            "timeWindow": {
              "startSec": 28800,
              "endSec": 61200
            },
            "flexStartTime": true,
            "perStopCost": 0,
            "perStopTimeSec": 0,
            "maxWorkingTimeSec": 0,
            "maxDrivingTimeSec": 0,
            "maxDistanceMt": 0,
            "maxOrders": 0,
            "breaks": [],
            "loadCapacities": {
              "frozen ton": 500,
              "regular ton": 500
            },
            "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
            "activationCost": 0,
            "drivingTimeCost": 2000,
            "idleTimeCost": 2000,
            "serviceTimeCost": 2000,
            "breakTimeCost": 2000,
            "kmCost": 100,
            "tags": [
              "frozen",
              "regular"
            ],
            "speedFactor": 100,
            "minWorkingTimeSec": 0,
            "minLoadCapacities": {}
          }
        }
      },
      "driver": {
        "id": "a08213e6-673f-4efc-955e-2bf587813162",
        "name": "Driver 2",
        "email": "driver2@example.com"
      },
      "orders": {
        "65413bab-aea8-41af-8992-487a32f50a59": {
          "id": "65413bab-aea8-41af-8992-487a32f50a59",
          "name": "Order 7",
          "eligibility": {
            "type": "on",
            "onDates": [
              "20151204"
            ]
          },
          "forceVehicleId": null,
          "priority": 0,
          "loads": {},
          "pickup": null,
          "delivery": {
            "depotId": null,
            "location": {
              "address": "1300 S Skyline Dr, Jasper, AL 35501, USA",
              "latLng": [
                33843834,
                -87315561
              ],
              "status": "OK"
            },
            "timeWindows": [],
            "notes": "Demonstrate the concept of tags in/out",
            "serviceTimeSec": 1800,
            "tagsIn": [
              "frozen",
              "regular"
            ],
            "tagsOut": [
              "heavy"
            ],
            "customFields": {}
          },
          "isService": false
        },
        "49269a16-479c-4531-8ffd-513b7ccd0621": {
          "id": "49269a16-479c-4531-8ffd-513b7ccd0621",
          "name": "Order 1",
          "eligibility": {
            "type": "on",
            "onDates": [
              "20151204",
              "20151205",
              "20151206"
            ]
          },
          "forceVehicleId": null,
          "priority": 0,
          "loads": {},
          "pickup": null,
          "delivery": {
            "depotId": null,
            "location": {
              "address": "3101-3199 Florida Ave, Jasper, AL 35501, USA",
              "latLng": [
                33817872,
                -87266893
              ],
              "status": "OK"
            },
            "timeWindows": [
              {
                "startSec": 30600,
                "endSec": 37800
              },
              {
                "startSec": 45000,
                "endSec": 55800
              }
            ],
            "notes": "demonstrate the concept of multiple time windows as well as eligibility date range",
            "serviceTimeSec": 600,
            "tagsIn": [],
            "tagsOut": [],
            "customFields": {}
          },
          "isService": false
        }
      },
      "depots": {
        "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
          "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
          "name": "TEST",
          "setupCost": -1,
          "setupTimeSec": -1,
          "location": {
            "address": "320 20th St W, Jasper, AL 35501, USA",
            "latLng": [
              33831316,
              -87278355
            ],
            "status": "OK"
          },
          "color": "998800"
        }
      }
    }
  ]
}

List approved planned Routes (synchronous).

Approved Routes define routes as they where, “frozen” at the time of their approval for execution, therefore they only contain ETAs.

They serve as a “snapshot” of how the Route had originally been planned and how it was supposed to be executed, to be used as reference and/or to be compared with the actual, executed-in-the-real-world version of the same Route.

An approved Route can be revoked or updated and re-approved, up until an Execution Event (time-in, time-out, etc) is captured by the system about an Order serviced by the Route. At that point it is not possible to revoke or update the approved Route anymore.

THROTTLING

Rate-limit (1 call every minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v2/territories/:territoryId/approved/routes[?date=today|<yyyyMMdd>&dates=<yyyyMMdd>,<yyyyMMdd>]

QUERYSTRING PARAMETERS

Property Type Description
date DateString OR “today” Get all Approved Routes for the given date (defaults to “today”). Note:This input field is deprecated.
dates Comma separated list of DateString Optional. If populated will override the “date” field. Get all Approved Routes for the given dates.

RETURN VALUES

Property Type Description
approvedRoutes list of ApprovedRoute A list of ApprovedRoute

Get Approved Route v2

Get an approved planned Route (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 6 per minute)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v2/territories/:territoryId/approved/routes/:routeId

RETURN VALUES

ApprovedRoute Object

Approve Routes v2

curl -H "Content-Type: application/json" -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

{
  "ids": [
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204",
    "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151204",
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151205"
  ],
  "strict": false
}

The above command returns JSON structured like this:

{
  "requestId": "761ce1c6-3336-4e00-8296-5d1885b0ad4d"
}

And triggers an ApprovedRoutesChanged Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "761ce1c6-3336-4e00-8296-5d1885b0ad4d",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "approved": ["20151204", "20151205"],
    "revoked": []
  }
}

Approve (or update approval of) the given Routes (asynchronous).

Approving Routes:

THROTTLING

Leaky bucket (size:3, refill: 1 per minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v2/territories/:territoryId/approved

REQUEST BODY

Property Type Description
ids list of String List of routeIds to be approved.
Note: approving an empty Route is the same as revoking its approval.
Note: unless strict is set to false, a routeId that is malformed, or referencing a non-existing vehicle, or a date further than the allowed horizon, or a Route that is being executed, or a Route whose approval would exceed the limits, causes the request to fail.
LIMITS: excluding dates in the past and today, there can be only 3 future dates with one or more approved Routes. Approving one or more Routes on a 4th future date causes the request to fail (unless strict is false, in which case routeIds referencing dates in excess of the limit are ignored).
strict boolean Optional, defaults to true. When set to false causes invalid routeIds to be silently ignored without making the request fail

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to approvedRoutesChanged
data ApprovedRoutesChanged OR ErrorResponse The list of dates where Routes have been approved, or where approval has been updated

Revoke Routes v2

curl -H "Content-Type: application/json" -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/approved HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

{
  "ids": [
    "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151205"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "85ab72d2-ac04-4a37-b07f-74bb75c65a82"
}

And triggers an ApprovedRoutesChanged Notification (POSTed to the callback URL) structured like this:

// If after revoking the given routeIds there are no more approved Routes on 2015-12-05:
{
  "requestId": "85ab72d2-ac04-4a37-b07f-74bb75c65a82",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "revoked": ["20151205"]
  }
}

// If after revoking the given routeIds there is still one or more approved Routes on 2015-12-05,
// and to indicate that the approval status of Routes for 2015-12-05 changed:
{
  "requestId": "85ab72d2-ac04-4a37-b07f-74bb75c65a82",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "approved": ["20151205"]
  }
}

Revoke approval for the given Routes (asynchronous).

THROTTLING

Leaky bucket (size:3, refill: 1 per minute)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v2/territories/:territoryId/approved

REQUEST BODY

Property Type Description
ids list of String List of routeIds whose approval must be revoked.
Note: invalid routeIds are ignored

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to approvedRoutesChanged
data ApprovedRoutesChanged OR ErrorResponse The list of dates where Routes have been revoked approval

Scheduling API

Build Routes

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/buildroutes?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/buildroutes HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "from": "20151204",
  "to": "20151207"
}

The above command returns JSON structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {}
}

(Re)build Routes with the goal of serving all Orders eligible in the given date-range minimizing the overall cost (asynchronous).

The behavior is equivalent to expanding the “Build Routes” dropdown button from within the WorkWave Route Manager Web Application and selecting the “Full Optimization” option.

THROTTLING

Rate-limit (1 call every 1 minute)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/buildroutes

REQUEST BODY

Property Type Description
from DateString Inclusive
to DateString Inclusive. Must be >= from. Must not exceed the allowed optimization horizon.
lockedRouteIdsOverride list of String Optional list of routeIds. Defaults to null.
If null UI-defined locks are honored.
If not null UI-defined locks are ignored and replaced with those from this list. The scope of the override is limited to the request (UI-defined locks are left unchanged)

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Fit-In Unassigned Orders

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/fitin?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/fitin HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "from": "20151204",
  "to": "20151204",
  "orderIds": ["603a348f-7fcc-4bdc-8f4a-ec10a68547e0"],
  "includeRoutesWithViolations": "none"
}

The above command returns JSON structured like this:

{
  "requestId": "3dad8065-2c06-44ce-a4d8-c8a079b895a6"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "3dad8065-2c06-44ce-a4d8-c8a079b895a6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderIds": ["603a348f-7fcc-4bdc-8f4a-ec10a68547e0"]
  }
}

Fit unassigned Orders into Routes in the given date-range minimizing the overall cost and preserving existing Vehicle-Route assignments (asynchronous).

The behavior is equivalent to expanding the “Build Routes” dropdown button from within the WorkWave Route Manager Web Application and selecting the “Fit In unassigned Orders” option.

If Orders cannot be fit into existing routes but unused Vehicles are available, they will be used.

THROTTLING

Rate-limit (1 call every 20 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/fitin

REQUEST BODY

Property Type Description
from DateString Inclusive
to DateString Inclusive. Must be >= from. Must not exceed the allowed optimization horizon
orderIds list of String Optional. Ids of eligible, unassigned Orders that should be fitted in. If null or empty the system will try to fit-in all unassigned Orders that are eligible in the given date range
routeIds list of String Optional. If provided, the system tries to fit Orders only in the given Routes. If null or empty the system will try to fit Orders in any available Route (existing or new) matching the given from/to date range. If specified overrides from/to preperties.
overrideLockedRoutes boolean Optional. Defaults to false.
If set to false UI-defined locks are honored.
If set to true UI-defined locks are ignored (i.e.: all Routes and Vehicles matched by the date range and by routeIds become eligible targets for fitting in unassigned Orders regardless of UI-defined locks)
includeRoutesWithViolations enum One of none or vehicleOrderAssignment.
Optional. Defaults to none.
If set to none existing Routes that violate one or more constraints are excluded from the list of eligible fit-in targets.
If set to vehicleOrderAssignment existing Routes where already-assigned Orders violate one or more of the following constraints are considered eligible fit-in targets: tag, region, date eligibility, forced vehicle assignment.
Note: selecting this option still ensures that no additional violations are generated (i.e.: unassigned Orders that are fit-in to some Route as a result of this this request will not violate any constraint)

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Unassign Orders [Deprecated]

curl -H "Content-Type: application/json" -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/unassign?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/unassign HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orderIds": [
    "603a348f-7fcc-4bdc-8f4a-ec10a68547e0",
    "16836b9f-f059-4520-8554-74eeb63e5797"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderIds": [
     {
        "orderId": "603a348f-7fcc-4bdc-8f4a-ec10a68547e0",
        "type": "delivery"
      },
      {
        "orderId": "16836b9f-f059-4520-8554-74eeb63e5797",
        "type": "delivery"
      }
    ]
  }
}

Unassign Orders from their current routes, clearing their tracking data (asynchronous).

THROTTLING

Rate-limit (1 call every 20 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/unassign[?orderIds=<comma_separated_list>]

REQUEST BODY

Property Type Description
orderIds list of String Mandatory. List of one or more Orders to unassign.

QUERYSTRING PARAMETERS

Property Type Description
orderIds comma-separated list of String Mandatory. List of one or more Orders to unassign.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200. For backward compatibility only. Please pass the list via Request Body.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data UnassignOrderList OR ErrorResponse

Assign an OrderStep

curl -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/assign/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery/to/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204/after/20342?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/assign/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery/to/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204/after/20342 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "ebc076b0-18ba-40d6-963a-288d0cc1e33f"
}

And, if the OrderStep is successfully (re)assigned, triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "ebc076b0-18ba-40d6-963a-288d0cc1e33f",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderSteps": [
      {
        "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "type": "delivery"
      }
    ]
  }
}

Or, if the OrderStep could not be (re)assigned, like this:

{
  "requestId": "ebc076b0-18ba-40d6-963a-288d0cc1e33f",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderSteps": [
    ]
  }
}

Assign an OrderStep to the given Route at the given position in time, updating ETAs accordingly (asynchronous).

If the OrderStep is presently assigned to a different Route, ETAs for both involved Routes are updated.

Note: It is not allowed to assign an OrderStep to a position that is in the past, i.e.: before the maximum time recorded by any one of the Execution Events associated to OrderSteps assigned to the target Route.

THROTTLING

Leaky bucket (size:20, refill: 1 per second)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/assign/:orderId/:orderStepType/to/:routeId/after/:sec

PATH PARAMETERS

Property Type Description
orderId UUID Identifies the Order
orderStepType enum Identifies the OrderStep. Can be pickup or delivery
routeId String Identifies the target Route. A target Route is created if it does not already exist.
sec int The time, in seconds since midnight, after which the OrderStep should be positioned. Set it to 0 to assign the OrderStep at the beginning of the Route.
Note: The system uses the provided time to figure out where, in the current sequence, the OrderStep needs to be inserted, and then reschedules the target Route adjusting ETAs to take into account driving times, time windows, etc…, therefore the actual time where the OrderStep is scheduled might end up being different.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Assign Multiple OrderSteps

curl -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/assign/to/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204/after/20342?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/assign/to/31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151204/after/20342 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orderSteps": [
    {
      "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "type": "delivery"
    },
    {
      "orderId": "9437fd40-6e4b-43ed-b8f8-cad1a03fe26f",
      "type": "delivery"
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "b63d9b84-7ce5-4704-bc85-251ee5277b1e"
}

And, if OrderSteps are successfully (re)assigned, triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "b63d9b84-7ce5-4704-bc85-251ee5277b1e",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderSteps": [
      {
        "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "type": "delivery"
      },
      {
        "orderId": "9437fd40-6e4b-43ed-b8f8-cad1a03fe26f",
        "type": "delivery"
      }
    ]
  }
}

Or, if the OrderSteps could not be (re)assigned, like this:

{
  "requestId": "b63d9b84-7ce5-4704-bc85-251ee5277b1e",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderSteps": [
    ]
  }
}

Assign one or more unassigned OrderSteps to the given Route starting at the given position in time, updating ETAs accordingly (asynchronous).

Limitations:: contrary to the single (re)assignment method, none of the referenced OrderSteps can be already assigned to existing Routes, therefore this method cannot be used to move/reassign OrderSteps from one Route to another.

Note: It is not allowed to assign OrderSteps to a position that is in the past, i.e.: before the maximum time recorded by any one of the Execution Events associated to OrderSteps assigned to the target Route.

THROTTLING

Leaky bucket (size:10, refill: 1 per 20 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/assign/to/:routeId/after/:sec

PATH PARAMETERS

Property Type Description
routeId String Identifies the target Route. A target Route is created if it does not already exist.
sec int The time, in seconds since midnight, after which the list of OrderSteps should be positioned. Set it to 0 to assign the OrderSteps at the beginning of the Route.
Note: The system uses the provided time to figure out where, in the current sequence, the list of OrderSteps needs to be inserted, and then reschedules the target Route adjusting ETAs to take into account driving times, time windows, etc…, therefore the actual time where the OrderSteps are scheduled might end up being different.

REQUEST BODY

Property Type Description
orderSteps list of OrderStepIdentifier Mandatory. List of one or more OrderSteps to be assigned to the target route at the given time (and in the given sequence).

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Apply Sequences

curl -X POST https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/applysequences?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/applysequences HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "sequences": [
    {
      "routeId": "0d8855e6-28a0-4e89-9c67-b44c66c39ba6-20151207",
      "orderSteps": [
        {
          "orderId": "49269a16-479c-4531-8ffd-513b7ccd0621",
          "type": "delivery"
        },
        {
          "orderId": "0dd9cab0-d1db-45de-b291-31a0b66d5562",
          "type": "pickup"
        }
      ]
    },
    {
      "routeId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151207",
      "orderSteps": [
        {
          "orderId": "e2524914-3611-433b-9209-3ee59ee3996e",
          "type": "pickup"
        },
        {
          "orderId": "deb5a845-40f8-42e0-963e-9646531894a4",
          "type": "delivery"
        }
      ]
    }
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "28193dc3-557a-4b41-b122-7b97c7e72992"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "28193dc3-557a-4b41-b122-7b97c7e72992",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {}
}

Create new Routes based on the given sequences of OrderSteps (asynchronous).

Contrary to Build Routes no optimization is involved and the system strictly honors the given sequences limiting its role to computing ETAs based on estimated driving times and attempting to limit time-constraints violations (like Orders’ Time Windows) where possible.

This method is somewhat similar to Assign Multiple OrderSteps but differs from it in that it can create multiple Routes with one single request, but new Routes only, it does not allow assigning to existing Routes.

As with the multiple assignment method none of the referenced OrderSteps can be already assigned to existing Routes, therefore it cannot be used to move/reassign OrderSteps from one Route to another.

THROTTLING

Rate-limit (1 call every 60 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/applysequences

REQUEST BODY

Property Type Description
sequences list of RouteSequence Mandatory. List of one or more Sequences.
LIMITS: Routes referenced by RouteSequence objects MUST be empty, and listed OrderSteps MUST NOT be already assigned to existing Routes

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Swap Routes

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/swaproutes?key=AUTH_KEY

POST /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/swaproutes HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "srcRouteId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
  "dstRouteId": "3d1f37d0-aef6-4e7f-9c2b-1377d12c0fd0-20151203"
}

The above command returns JSON structured like this:

{
  "requestId": "13251bf3-92fa-40f3-add2-6cf5d57534cc"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "13251bf3-92fa-40f3-add2-6cf5d57534cc",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {}
}

Swap the orderstep sequences between two routes, moving the sequence of the first route on the second one and vice versa (asynchronous).

The behavior is equivalent to the “Swap” functionality of the WorkWave Route Manager Web Application.

THROTTLING

Rate-limit (1 call every 20 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/swaproutes

REQUEST BODY

Property Type Description
srcRouteId String routeId of the first route included within the process
dstRouteId String routeId of the second route included within the process

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Get Progress

curl -H "Content-Type: application/json" -X GET -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/progress?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/progress HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "progress": 75
}

Returns the progress of a “Build Routes” ot “Fit-in” optimization currently running in a territory. If there are no running optimizations for the given territory it will respond with a 404 status (even if there is an optimization queued). The optimization could have been started either via API or from the UI.

THROTTLING

Leaky bucket (size:20, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/scheduling/progress

RETURN VALUES

Property Type Description
progress int Optimization progress percentage (0 - 100)

Scheduling API v2

Unassign Orders v2

curl -H "Content-Type: application/json" -X POST https://wwrm.workwave.com/api/v2/territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/unassign?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/scheduling/unassign HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "orderIds": [
    "603a348f-7fcc-4bdc-8f4a-ec10a68547e0",
    "16836b9f-f059-4520-8554-74eeb63e5797"
  ]
}

The above command returns JSON structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a"
}

And triggers a SchedulingCompleted Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "ea261eca-59b1-4151-8883-4b504d43241a",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderIds": [
      "603a348f-7fcc-4bdc-8f4a-ec10a68547e0", 
      "16836b9f-f059-4520-8554-74eeb63e5797"
    ]
  }
}

Unassign Orders from their current routes, clearing their tracking data (asynchronous).

THROTTLING

Rate-limit (1 call every 20 seconds)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v2/territories/:territoryId/scheduling/unassign[?orderIds=<comma_separated_list>]

REQUEST BODY

Property Type Description
orderIds list of String Mandatory. List of one or more Orders to unassign.

QUERYSTRING PARAMETERS [DEPRECATED]

Property Type Description
orderIds comma-separated list of String Mandatory. List of one or more Orders to unassign.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200. For backward compatibility only. Please pass the list via Request Body.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification)

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse

Customer Notifications API

List OrderStep Notifications

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/notifications/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/notifications/orders/fb5e269b-9a16-4d44-abe5-a3f1c84acdb7/delivery HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "notifications": [
    {
      "orderStepId": {
        "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "type": "delivery"
      },
      "kind": "SMS",
      "sentTs": 1610115318405,
      "status": "SENT",
      "subject": null,
      "recipient": "+11111111111"
      "bodyPlainText": "Your order #123456 from Company XYZ will be delivered today",
      "bodyHtml": null,
      "errorCode": null,
      "errorName": null
    }
  ]
}

List the notifications that have been generated for an OrderStep. To fetch notifications in bulk for more that a few orders please use the List Orders Notifications API.

THROTTLING

Rate-limit (2 calls every second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/notifications/orders/:orderId/:orderStepType

RETURN VALUES

Property Type Description
notifications list of OrderStepNotification Notifications sent for the specified order step

List Orders Notifications

curl https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/notifications/orders?key=AUTH_KEY&from=2021-01-07T00%3A00%3A00Z&to=2021-01-10T00%3A00%3A00Z

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/notifications/orders?from=2021-01-07T00%3A00%3A00Z&to=2021-01-10T00%3A00%3A00Z HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "notifications": [
    {
      "orderStepId": {
        "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "type": "delivery"
      },
      "kind": "SMS",
      "sentTs": 1610115318405,
      "status": "SENT",
      "subject": null,
      "recipient": "+11111111111",
      "bodyPlainText": "Your order #123456 from Company XYZ will be delivered today",
      "bodyHtml": null,
      "errorCode": null,
      "errorName": null
    }
  ]
}

List the notifications for all the orders in a territory. The list is restricted to the period of time specified via the from and to query-string parameters, and can span a maximum of 7 days.

THROTTLING

Rate-limit (1 call every 10 minutes)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/notifications/orders?from=YYYY-MM-DDThh:mm:ssZ&to=YYYY-MM-DDThh:mm:ssZ

QUERYSTRING PARAMETERS

Property Type Description
from String ISO 8601 timestamp
to String ISO 8601 timestamp

RETURN VALUES

Property Type Description
notifications list of OrderStepNotification Notifications sent for the specified order step

Proposals API

Compute ProposalsSet

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
  "order":
  {
    "name": "Order coming from Proposals API",
    "loads": {
      "pounds": 400
    },
    "pickup": {
      "location": {
        "address": "100 20th Street West, Jasper, AL 35501, USA"
      },
      "notes": "Order (pickup) for which we want to compute a set of proposals",
      "serviceTimeSec": 1800,
      "customFields": {
        "my custom field": "custom field content",
        "orderId": "abcd1234"
      }
    },
    "delivery": {
      "location": {
        "address": "2001 2nd Ave, Jasper, AL 35501, USA"
      },
      "notes": "Order (delivery) for which we want to compute a set of proposals",
      "serviceTimeSec": 1800,
      "customFields": {
        "my custom field": "custom field content",
        "orderId": "abcd1234"
      }
    },
    "isService": false
  },
  "timeSlots": [
    {
      "pickupTimeWindows": [
        {
          "startSec": 18000,
          "endSec": 19800
        }
      ],
      "deliveryTimeWindows": [
        {
          "startSec": 19800,
          "endSec": 21600
        }
      ],
      "date": "20151204"
    },
    {
      "pickupTimeWindows": [
        {
          "startSec": 45000,
          "endSec": 46800
        }
      ],
      "deliveryTimeWindows": [
        {
          "startSec": 46800,
          "endSec": 50400
        }
      ],
      "date": "20151204"
    },
    {
      "pickupTimeWindows": [
        {
          "startSec": 18000,
          "endSec": 19800
        }
      ],
      "deliveryTimeWindows": [
        {
          "startSec": 19800,
          "endSec": 21600
        }
      ],
      "date": "20151205"
    }
  ],
  "overrideLockedRoutes": true
}

The above command returns JSON structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0"
}

And triggers a ProposalsSetProcessed Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "proposalsSetProcessed",
  "data": {
    "order": {
      "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "geocodeStatus": {
        "delivery": "OK"
      }
    },
    "proposals": [
      {
        "status": "NOT_FOUND"
      },
      {
        "status": "FOUND",
        "routeId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
        "pickupStartSec": 38265,
        "deliveryStartSec": 43549,
        "routeCost": 201675,
        "deltaCost": 10498
      },
      {
        "status": "NOT_FOUND"
      }
    ]
  }
}

Given an Order and a set of desired time slots, computes, for each slot, a “proposal” identifying the best Route that the Order can be assigned to in that slot (asynchronous).

Because of resource saturation or other constraints it may happen that, for some slots, the Order cannot be assigned to any Route. In that case the computed set of proposals will include “empty” proposals.

Once computed, the “set of proposals” is temporarily stored allowing for proposals in the set to be reviewed and, possibly, for one of them to be selected and applied.

THROTTLING

Concurrency-limit (max 3 concurrent computations)
Quantity-limit (max 10 stored results)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/territories/:territoryId/experimental/proposals

REQUEST BODY

Property Type Description
order OrderInput Order for which we want to compute a set of proposals. The system will assign a UUID to the Order and return it in the proposalsSetProcessed notification message, in the order.id field.
Note: the Order is only added to the plan when one of the computed proposals is applied.
Note: timeWindows, timeWindowsExceptions and eligibility fields are ignored (see timeSlots below).
timeSlots list of TimeSlot Alternative time-slots applied to the Order’s TimeWindow and Eligibility properties to compute possible assignments
LIMITS: cannot contain more than 7 TimeSlots.
LIMITS: timeSlot’s date cannot be today’s working date (unless today’s working date has zero Approved Routes).
overrideLockedRoutes boolean Optional. Defaults to false.
If set to false UI-defined locks are honored.
If set to true UI-defined locks are ignored (i.e.: all Routes and Vehicles are valid candidates)

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification).
Also used to identify the ProposalsSet object generated as a result of the computation.

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to proposalsSetProcessed
data ProposalsSetProcessed OR ErrorResponse

Get ProposalsSet

curl -X GET https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
  "requestStatus": "COMPLETED",
  "expiryTs": 1423047900,
  "order": {
    "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
    "name": "Order 6 - Proposal",
    "eligibility": {
      "type": "any"
    },
    "forceVehicleId": null,
    "priority": 0,
    "loads": {
      "people": 2
    },
    "delivery": {
      "location": {
        "address": "2001 2nd Ave, Jasper, AL 35501, USA"
      },
      "timeWindows": [],
      "notes": "Proposal order to be added via API",
      "serviceTimeSec": 1800,
      "tagsIn": [],
      "tagsOut": [],
      "customFields": {
        "my custom field": "custom field content",
        "orderId": "abcd1234"
      }
    },
    "isService": false
  },
  "proposals": [
    {
      "status": "NOT_FOUND"
    },
    {
      "status": "FOUND",
      "data": {
        "routes": {
          "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203": {
            "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
            "revision": -1,
            "date": "20151204",
            "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
            "driverId": null,
            "steps": [
              {
                "type": "departure",
                "idleTimeSec": 0,
                "perStopTimeSec": 0,
                "arrivalSec": 0,
                "startSec": 0,
                "endSec": 28800,
                "driveToNextSec": 2918,
                "distanceToNextMt": 73402,
                "stopIdx": 0,
                "displayLabel": ""
              },
              {
                "type": "pickup",
                "orderId": "e2524914-3611-433b-9209-3ee59ee3996e",
                "idleTimeSec": 0,
                "perStopTimeSec": 0,
                "arrivalSec": 31718,
                "startSec": 31718,
                "endSec": 32318,
                "driveToNextSec": 2917,
                "distanceToNextMt": 73549,
                "stopIdx": 1,
                "displayLabel": ""
              },
              {
                "type": "delivery",
                "orderId": "deb5a845-40f8-42e0-963e-9646531894a4",
                "idleTimeSec": 0,
                "perStopTimeSec": 0,
                "arrivalSec": 35235,
                "startSec": 35235,
                "endSec": 36135,
                "driveToNextSec": 48,
                "distanceToNextMt": 334,
                "stopIdx": 2,
                "displayLabel": ""
              },
              {
                "type": "delivery",
                "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
                "idleTimeSec": 0,
                "perStopTimeSec": 0,
                "arrivalSec": 38265,
                "startSec": 38265,
                "endSec": 40065,
                "driveToNextSec": 123,
                "distanceToNextMt": 846,
                "stopIdx": 3,
                "displayLabel": ""
              },
              {
                "type": "arrival",
                "idleTimeSec": 0,
                "perStopTimeSec": 0,
                "arrivalSec": 40188,
                "startSec": 40188,
                "endSec": 40188,
                "driveToNextSec": 0,
                "distanceToNextMt": 0,
                "stopIdx": 4,
                "displayLabel": ""
              }
            ],
            "trackingData": null
          }
        },
        "orders": {
          "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7": {
            "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
            "name": "Order 6 - Proposal",
            "eligibility": {
              "on": "20151204"
            },
            "forceVehicleId": null,
            "priority": 0,
            "loads": {
              "people": 2
            },
            "delivery": {
              "location": {
                "address": "2001 2nd Ave, Jasper, AL 35501, USA"
              },
              "timeWindows": [
                {
                  "startSec": 46800,
                  "endSec": 50400
                }
              ],
              "notes": "Proposal order to be added via API",
              "serviceTimeSec": 1800,
              "tagsIn": [],
              "tagsOut": [],
              "customFields": {
                "my custom field": "custom field content",
                "orderId": "abcd1234"
              }
            },
            "isService": false
          },
          "e2524914-3611-433b-9209-3ee59ee3996e": {
            "id": "e2524914-3611-433b-9209-3ee59ee3996e",
            "name": "Order 6",
            "eligibility": {
              "type": "any",
              "onDates": [
                "20151203"
              ]
            },
            "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
            "priority": 0,
            "loads": {
              "people": 400
            },
            "pickup": {
              "depotId": null,
              "location": {
                "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
                "latLng": [
                  33480873,
                  -86788220
                ],
                "status": "OK"
              },
              "timeWindows": [],
              "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
              "serviceTimeSec": 600,
              "tagsIn": [],
              "tagsOut": [],
              "customFields": {}
            },
            "delivery": null,
            "isService": false
          },
          "deb5a845-40f8-42e0-963e-9646531894a4": {
            "id": "deb5a845-40f8-42e0-963e-9646531894a4",
            "name": "order2",
            "eligibility": {
              "type": "on",
              "onDates": [
                "20151205"
              ]
            },
            "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
            "priority": 0,
            "loads": {},
            "pickup": null,
            "delivery": {
              "depotId": null,
              "location": {
                "address": "33.833605,-87.277556",
                "latLng": [
                  33833604,
                  -87277556
                ],
                "status": "OK"
              },
              "timeWindows": [],
              "notes": "",
              "serviceTimeSec": 900,
              "tagsIn": [],
              "tagsOut": [],
              "customFields": {}
            },
            "isService": false
          }
        },
        "vehicles": {
          "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
            "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
            "idx": 2,
            "externalId": "Vehicle 2",
            "tracked": true,
            "color": "5500FF",
            "settings": {
              "20151203": {
                "available": true,
                "notes": "",
                "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "timeWindow": {
                  "startSec": 28800,
                  "endSec": 61200
                },
                "flexStartTime": true,
                "perStopCost": 0,
                "perStopTimeSec": 0,
                "maxWorkingTimeSec": 0,
                "maxDrivingTimeSec": 0,
                "maxDistanceMt": 0,
                "maxOrders": 0,
                "breaks": [],
                "loadCapacities": {
                  "people": 600
                },
                "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                "activationCost": 0,
                "drivingTimeCost": 2000,
                "idleTimeCost": 2000,
                "serviceTimeCost": 2000,
                "breakTimeCost": 2000,
                "kmCost": 100,
                "tags": [
                  "heavy"
                ],
                "speedFactor": 100,
                "minWorkingTimeSec": 0,
                "minLoadCapacities": {}
              },
              "20151204": {
                "available": true,
                "notes": "",
                "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "timeWindow": {
                  "startSec": 28800,
                  "endSec": 61200
                },
                "flexStartTime": true,
                "perStopCost": 0,
                "perStopTimeSec": 0,
                "maxWorkingTimeSec": 0,
                "maxDrivingTimeSec": 0,
                "maxDistanceMt": 0,
                "maxOrders": 0,
                "breaks": [],
                "loadCapacities": {
                  "people": 600
                },
                "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                "activationCost": 0,
                "drivingTimeCost": 2000,
                "idleTimeCost": 2000,
                "serviceTimeCost": 2000,
                "breakTimeCost": 2000,
                "kmCost": 100,
                "tags": [
                  "heavy"
                ],
                "speedFactor": 100,
                "minWorkingTimeSec": 0,
                "minLoadCapacities": {}
              },
              "20151205": {
                "available": true,
                "notes": "",
                "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "timeWindow": {
                  "startSec": 28800,
                  "endSec": 61200
                },
                "flexStartTime": true,
                "perStopCost": 0,
                "perStopTimeSec": 0,
                "maxWorkingTimeSec": 0,
                "maxDrivingTimeSec": 0,
                "maxDistanceMt": 0,
                "maxOrders": 0,
                "breaks": [],
                "loadCapacities": {
                  "people": 600
                },
                "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                "activationCost": 0,
                "drivingTimeCost": 2000,
                "idleTimeCost": 2000,
                "serviceTimeCost": 2000,
                "breakTimeCost": 2000,
                "kmCost": 100,
                "tags": [
                  "heavy"
                ],
                "speedFactor": 100,
                "minWorkingTimeSec": 0,
                "minLoadCapacities": {}
              }
            }
          }
        },
        "depots": {
          "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
            "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
            "name": "TEST",
            "setupCost": -1,
            "setupTimeSec": -1,
            "location": {
              "address": "320 20th St W, Jasper, AL 35501, USA",
              "latLng": [
                33831316,
                -87278355
              ],
              "status": "OK"
            },
            "color": "998800"
          }
        },
        "drivers": {
          "a3935987-4944-462f-b602-4a3a12beeeff": {
            "id": "a3935987-4944-462f-b602-4a3a12beeeff",
            "name": "Driver 1",
            "email": "driver1@example.com"
          }
        }
      },
      "routeCost": 201675,
      "deltaCost": 10498
    },
    {
      "status": "NOT_FOUND"
    }
  ]
}

Retrieve the set of proposals identified by proposalsSetId (synchronous).

THROTTLING

Leaky bucket (size:20, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/experimental/proposals/:proposalsSetId

RETURN VALUES (synchronous)

ProposalsSet

List ProposalsSets

curl -X GET https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals?key=AUTH_KEY

GET /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

[
    {
      "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
      "requestStatus": "COMPLETED",
      "expiryTs": 1423047900,
      "order": {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "name": "Order 6 - Proposal",
        "eligibility": {
          "type": "any"
        },
        "forceVehicleId": null,
        "priority": 0,
        "loads": {
          "people": 2
        },
        "delivery": {
          "location": {
            "address": "2001 2nd Ave, Jasper, AL 35501, USA"
          },
          "timeWindows": [],
          "notes": "Proposal order to be added via API",
          "serviceTimeSec": 1800,
          "tagsIn": [],
          "tagsOut": [],
          "customFields": {
            "my custom field": "custom field content",
            "orderId": "abcd1234"
          }
        },
        "isService": false
      },
      "proposals": [
        {
          "status": "NOT_FOUND"
        },
        {
          "status": "FOUND",
          "data": {
            "routes": {
              "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203": {
                "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
                "revision": -1,
                "date": "20151204",
                "vehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
                "driverId": null,
                "steps": [
                  {
                    "type": "departure",
                    "idleTimeSec": 0,
                    "perStopTimeSec": 0,
                    "arrivalSec": 0,
                    "startSec": 0,
                    "endSec": 28800,
                    "driveToNextSec": 2918,
                    "distanceToNextMt": 73402,
                    "stopIdx": 0,
                    "displayLabel": ""
                  },
                  {
                    "type": "pickup",
                    "orderId": "e2524914-3611-433b-9209-3ee59ee3996e",
                    "idleTimeSec": 0,
                    "perStopTimeSec": 0,
                    "arrivalSec": 31718,
                    "startSec": 31718,
                    "endSec": 32318,
                    "driveToNextSec": 2917,
                    "distanceToNextMt": 73549,
                    "stopIdx": 1,
                    "displayLabel": ""
                  },
                  {
                    "type": "delivery",
                    "orderId": "deb5a845-40f8-42e0-963e-9646531894a4",
                    "idleTimeSec": 0,
                    "perStopTimeSec": 0,
                    "arrivalSec": 35235,
                    "startSec": 35235,
                    "endSec": 36135,
                    "driveToNextSec": 48,
                    "distanceToNextMt": 334,
                    "stopIdx": 2,
                    "displayLabel": ""
                  },
                  {
                    "type": "delivery",
                    "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
                    "idleTimeSec": 0,
                    "perStopTimeSec": 0,
                    "arrivalSec": 38265,
                    "startSec": 38265,
                    "endSec": 40065,
                    "driveToNextSec": 123,
                    "distanceToNextMt": 846,
                    "stopIdx": 3,
                    "displayLabel": ""
                  },
                  {
                    "type": "arrival",
                    "idleTimeSec": 0,
                    "perStopTimeSec": 0,
                    "arrivalSec": 40188,
                    "startSec": 40188,
                    "endSec": 40188,
                    "driveToNextSec": 0,
                    "distanceToNextMt": 0,
                    "stopIdx": 4,
                    "displayLabel": ""
                  }
                ],
                "trackingData": null
              }
            },
            "orders": {
              "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7": {
                "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
                "name": "Order 6 - Proposal",
                "eligibility": {
                  "on": "20151204"
               },
                "forceVehicleId": null,
                "priority": 0,
                "loads": {
                  "people": 2
                },
                "delivery": {
                  "location": {
                    "address": "2001 2nd Ave, Jasper, AL 35501, USA"
                  },
                  "timeWindows": [
                    {
                      "startSec": 46800,
                      "endSec": 50400
                    }
                  ],
                  "notes": "Proposal order to be added via API",
                  "serviceTimeSec": 1800,
                  "tagsIn": [],
                  "tagsOut": [],
                  "customFields": {
                    "my custom field": "custom field content",
                    "orderId": "abcd1234"
                  }
                },
                "isService": false
              },
              "e2524914-3611-433b-9209-3ee59ee3996e": {
                "id": "e2524914-3611-433b-9209-3ee59ee3996e",
                "name": "Order 6",
                "eligibility": {
                  "type": "any",
                  "onDates": [
                    "20151203"
                  ]
                },
                "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
                "priority": 0,
                "loads": {
                  "people": 400
                },
                "pickup": {
                  "depotId": null,
                  "location": {
                    "address": "1919 28th Ave S, Birmingham, AL 35209, United States",
                    "latLng": [
                      33480873,
                      -86788220
                    ],
                    "status": "OK"
                  },
                  "timeWindows": [],
                  "notes": "Demonstrate the concept of force a vehicle, apply different eligibility type",
                  "serviceTimeSec": 600,
                  "tagsIn": [],
                  "tagsOut": [],
                  "customFields": {}
                },
                "delivery": null,
                "isService": false
              },
              "deb5a845-40f8-42e0-963e-9646531894a4": {
                "id": "deb5a845-40f8-42e0-963e-9646531894a4",
                "name": "order2",
                "eligibility": {
                  "type": "on",
                  "onDates": [
                    "20151205"
                  ]
                },
                "forceVehicleId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
                "priority": 0,
                "loads": {},
                "pickup": null,
                "delivery": {
                  "depotId": null,
                  "location": {
                    "address": "33.833605,-87.277556",
                    "latLng": [
                      33833604,
                      -87277556
                    ],
                    "status": "OK"
                  },
                  "timeWindows": [],
                  "notes": "",
                  "serviceTimeSec": 900,
                  "tagsIn": [],
                  "tagsOut": [],
                  "customFields": {}
                },
                "isService": false
              }
            },
            "vehicles": {
              "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7": {
                "id": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7",
                "idx": 2,
                "externalId": "Vehicle 2",
                "tracked": true,
                "color": "5500FF",
                "settings": {
                  "20151203": {
                    "available": true,
                    "notes": "",
                    "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "timeWindow": {
                      "startSec": 28800,
                      "endSec": 61200
                    },
                    "flexStartTime": true,
                    "perStopCost": 0,
                    "perStopTimeSec": 0,
                    "maxWorkingTimeSec": 0,
                    "maxDrivingTimeSec": 0,
                    "maxDistanceMt": 0,
                    "maxOrders": 0,
                    "breaks": [],
                    "loadCapacities": {
                      "people": 600
                    },
                    "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                    "activationCost": 0,
                    "drivingTimeCost": 2000,
                    "idleTimeCost": 2000,
                    "serviceTimeCost": 2000,
                    "breakTimeCost": 2000,
                    "kmCost": 100,
                    "tags": [
                      "heavy"
                    ],
                    "speedFactor": 100,
                    "minWorkingTimeSec": 0,
                    "minLoadCapacities": {}
                  },
                  "20151204": {
                    "available": true,
                    "notes": "",
                    "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "timeWindow": {
                      "startSec": 28800,
                      "endSec": 61200
                    },
                    "flexStartTime": true,
                    "perStopCost": 0,
                    "perStopTimeSec": 0,
                    "maxWorkingTimeSec": 0,
                    "maxDrivingTimeSec": 0,
                    "maxDistanceMt": 0,
                    "maxOrders": 0,
                    "breaks": [],
                    "loadCapacities": {
                      "people": 600
                    },
                    "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                    "activationCost": 0,
                    "drivingTimeCost": 2000,
                    "idleTimeCost": 2000,
                    "serviceTimeCost": 2000,
                    "breakTimeCost": 2000,
                    "kmCost": 100,
                    "tags": [
                      "heavy"
                    ],
                    "speedFactor": 100,
                    "minWorkingTimeSec": 0,
                    "minLoadCapacities": {}
                  },
                  "20151205": {
                    "available": true,
                    "notes": "",
                    "departureDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "arrivalDepotId": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                    "timeWindow": {
                      "startSec": 28800,
                      "endSec": 61200
                    },
                    "flexStartTime": true,
                    "perStopCost": 0,
                    "perStopTimeSec": 0,
                    "maxWorkingTimeSec": 0,
                    "maxDrivingTimeSec": 0,
                    "maxDistanceMt": 0,
                    "maxOrders": 0,
                    "breaks": [],
                    "loadCapacities": {
                      "people": 600
                    },
                    "regionIds": ["ddcbe348-5b4d-483d-9d6c-1b149120ca7e"],
                    "activationCost": 0,
                    "drivingTimeCost": 2000,
                    "idleTimeCost": 2000,
                    "serviceTimeCost": 2000,
                    "breakTimeCost": 2000,
                    "kmCost": 100,
                    "tags": [
                      "heavy"
                    ],
                    "speedFactor": 100,
                    "minWorkingTimeSec": 0,
                    "minLoadCapacities": {}
                  }
                }
              }
            },
            "depots": {
              "08f2f204-caf6-4b98-8767-9fd4e3b46307": {
                "id": "08f2f204-caf6-4b98-8767-9fd4e3b46307",
                "name": "TEST",
                "setupCost": -1,
                "setupTimeSec": -1,
                "location": {
                  "address": "320 20th St W, Jasper, AL 35501, USA",
                  "latLng": [
                    33831316,
                    -87278355
                  ],
                  "status": "OK"
                },
                "color": "998800"
              }
            },
            "drivers": {
              "a3935987-4944-462f-b602-4a3a12beeeff": {
                "id": "a3935987-4944-462f-b602-4a3a12beeeff",
                "name": "Driver 1",
                "email": "driver1@example.com"
              }
            }
          },
          "routeCost": 201675,
          "deltaCost": 10498
        },
        {
          "status": "NOT_FOUND"
        }
      ]
    }
]

Retrieve all sets of proposals for the specified territory (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/territories/:territoryId/experimental/proposals

RETURN VALUES (synchronous)

List of ProposalsSet

Delete ProposalsSet

curl -X DELETE https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0?key=AUTH_KEY

DELETE /api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

The above command returns JSON structured like this:

{}

Deletes the set of proposals identified by proposalsSetId.
Note: If the computation of the specified set is still in progress it is cancelled.

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/territories/:territoryId/experimental/proposals/:proposalsSetId

RETURN VALUES (synchronous)

Empty object

Apply Proposal

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0?key=AUTH_KEY

POST /territories/429defc8-5b05-4c3e-920d-0bb911a61345/experimental/proposals/f59d7e47-d67b-41a6-9cd4-fca9d481dec0 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
    "proposalsIndexes": [
      0,1
    ],
    "ignoreRevision": true,
    "costPercentThreshold": 10
}

The above command returns JSON structured like this:

{
  "requestId": "16e00aeb-7c2b-46d2-b0c8-8b7ccc9c7060"
}

And triggers an ProposalApplied Notification (POSTed to the callback URL) structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "proposalApplied",
  "data": {
    "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
    "routeId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
    "proposalIndexApplied": 1
  }
}

Accept the requested proposal from the given set of proposals, adding the Order to the plan and assigning it to the Route identified by the selected proposal (asynchronous).

The default behavior appies the proposal only if the revision number of the Route identified by the proposal has not changed since the proposals computation. It’s possible to enable a more “smart” behavior that will try to insert anyway the proposal within the current route (i.e. the one with the revision number changed) in the same time-slot chosen for the original route, and performs some validation to see if it still fit.

If the selected proposal is not applicable the message within the response will contain a list of the proposals that were computed but not chosen by the user and that are still applicable to the updated Route, if any.

Note: If two or more proposals are passed in input, the first one that is acceptable will be applied.

Note: Successfully applying a proposal automatically removes its owning ProposalsSet, freeing up room for computing a new set of proposals

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/territories/:territoryId/experimental/proposals/:proposalsSetId

REQUEST BODY

Property Type Description
proposalsIndexes list of int List of zero-based indexes: each index i corresponds to i-th proposal to be applied within the set of proposals.
If multiple indexes are passed, the first compatible result in the list is applied.
ignoreRevision boolean Optional. Default to false.
If set to false the proposal will be applied only if the revision of the Route identified by the proposal has not changed since the proposals computation.
If set to true and the revision of the Route in the proposal changed, the proposal will be applied anyway within the identified time-slot. Then some validation will be performed to check if the route obtained is valid (no violations added and total cost under the given threshold). If the route is valid, the new route (including the proposal order) overwrites the old one, otherwise the request will fail.
costPercentThreshold int Optional. The scheduling of the proposal order within the route in case of changed revision can increase the route cost from the initial proposal. This value sets a maximum allowed amount of cost increase, in percentage. E.g. if costPercentThreshold is set to 10, the new route containing the proposal order will not be accepted in case its cost is more than 10% higher respect to the cost of the original proposal route computed.
Note: Used only if ignoreRevision is set to true.

RETURN VALUES (synchronous)

Property Type Description
requestId String Request ID assigned to the asynchronous request (reported in the asynchronous notification).

RETURN VALUES (asynchronous notification)

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to proposalApplied
data ProposalApplied OR ErrorResponse

GPS Tracking API

List GPS Devices

curl https://wwrm.workwave.com/api/v1/gps/devices?key=AUTH_KEY

GET /api/v1/gps/devices HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "devices": {
    "40519": {
      "id": "40519",
      "label": "Green Van - SBA 1234A" ,
      "category": "PHYSICAL"
    },
    "41267": {
      "id": "41267",
      "label": "Red Van - SBA 7231B" ,
      "category": "PHYSICAL"
    },
    "42676": {
      "id": "42676",
      "label": "Yellow Van - SBA 6183A" ,
      "category": "PHYSICAL"
    },
    "57290": {
      "id": "57290",
      "label": "Alice's Phone",
      "category": "MOBILE"
    },
    "57291": {
      "id": "57291",
      "label": "Bob's Phone",
      "category": "MOBILE"
    }
  }
}

List all GPS devices as provisioned on the connected WorkWave GPS service (synchronous). A GPS device can be either PHYSICAL (e.g.: a GPS unit installed in a vehicle) or MOBILE (e.g.: a smartphone where the WorkWave Route Manger App is installed).

THROTTLING

Rate-limit (1 call every 10 secs)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/gps/devices

RETURN VALUES

Property Type Description
devices map[String]GpsDevice A map where the key is the GPS deviceId and the value is the associated GpsDevice object

List Current GPS Info

curl https://wwrm.workwave.com/api/v1/gps/devices/current?key=AUTH_KEY

GET /api/v1/gps/devices/current HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
  "currentInfos": {
    "40519": {
      "id": "40519",
      "latLng": [
        33817872,
        -87266893
      ],
      "ts": 1449150077,
      "heading": 60,
      "speedMs": 7
    },
    "41267": {
      "id": "41267",
      "latLng": [
        33480873,
        -86788220
      ],
      "ts": 1449142877,
      "heading": 101,
      "speedMs": 9
    },
    "42676": {
      "id": "42676",
      "latLng": [
        33480873,
        -86788220
      ],
      "ts": 1449154517,
      "heading": 242,
      "speedMs": 0
    },
    "57290": {
      "id": "57290",
      "latLng": [
        33833604,
        -87277556
      ],
      "ts": 1449156217,
      "heading": 342,
      "speedMs": 20
    },
    "57291": {
      "id": "57291",
      "latLng": [
        33836824,
        -87266029
      ],
      "ts": 1449155557,
      "heading": 164,
      "speedMs": 0
    }
  }
}

Return last-known/most-recent information about all provisioned GPS devices. This includes timestamp, position, heading and speed (synchronous).

THROTTLING

Rate-limit (1 call every 10 secs)

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/gps/devices/current

RETURN VALUES

Property Type Description
currentInfos map[String]GpsSample A map where the key is the GPS deviceId and the value is the associated GpsSample object

WebHook API

List WebHook Subscription

curl https://wwrm.workwave.com/api/v1/webhooksubscriptions?key=AUTH_KEY

GET /api/v1/webhooksubscriptions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com

The above command returns JSON structured like this:

{
    "subscriptions": {
        "0ed46547-a79c-48b4-b108-4ccd98d44d8b": {
            "id": "0ed46547-a79c-48b4-b108-4ccd98d44d8b",
            "events": [
                "ORDER_UPDATED"
            ],
            "territoryIds": [
                "0c8bcd10-225a-4acd-a47f-12d1e3077891"
            ],
            "url": "https://my.server.com/webhook-test-1",
            "hmacSecret": "abcd123",
            "enabled": "true",
            "queueBy": "SUBSCRIPTION",
            "headers": {
                "testHeader": "testHeaderBody"
            },
            "createTs": "2022-02-17T09:29:27.6167653Z"
        },
        "2e901af2-8d1f-4bf8-825a-6a57fe0b5372": {
            "id": "2e901af2-8d1f-4bf8-825a-6a57fe0b5372",
            "events": [],
            "territoryIds": [],
            "enabled": false,
            "queueBy": "TERRITORY",
            "url": "https://my.server.com/webhook-test-2",
            "headers": {},
            "createTs": "2022-02-16T13:27:26.0062027Z"
        }
    }
}

Returns all the WebHook Subscriptions active for the invoking account (synchronous).

HTTP REQUEST

GET https://wwrm.workwave.com/api/v1/webhooksubscriptions

THROTTLING

Leaky bucket (size:1, refill: 1 per seconds)

RETURN VALUES

Property Type Description
subscriptions map[UUID]WebHookSubscription A map where the key is the WebHook Subscription ID and the value is the WebHookSubscription correlated. It contains all the WebHook Subscription active for the invoking account.

Add WebHook Subscription

curl -H "Content-Type: application/json" -X POST -d 'insert request body below' https://wwrm.workwave.com/api/v1/webhooksubscriptions?key=AUTH_KEY

POST /api/v1/webhooksubscriptions HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
    "subscriptions": [
        {
            "events": [
                "ORDER_UPDATED"
            ],
            "territoryIds": [
                "0c8bcd10-225a-4acd-a47f-12d1e3077891"
            ],
            "url": "https://my.server.com/webhook-test-1",
            "hmacSecret": "abcd123",
            "enabled": true,
            "queueBy": "SUBSCRIPTION",
            "headers": {
                "testHeader": "testHeaderBody"
            }
        },
        {
            "events": [],
            "territoryIds": [],
            "url": "https://my.server.com/webhook-test-2",
            "enabled": false,
            "queueBy": "TERRITORY",
            "headers": {}
        }
    ]
}

The above command returns JSON structured like this:

{
    "subscriptions": {
        "0ed46547-a79c-48b4-b108-4ccd98d44d8b": {
            "id": "0ed46547-a79c-48b4-b108-4ccd98d44d8b",
            "events": [
                "ORDER_UPDATED"
            ],
            "territoryIds": [
                "0c8bcd10-225a-4acd-a47f-12d1e3077891"
            ],
            "url": "https://my.server.com/webhook-test-1",
            "enabled": true,
            "queueBy": "SUBSCRIPTION",
            "hmacSecret": "abcd123",
            "headers": {
                "testHeader": "testHeaderBody"
            },
            "createTs": "2022-02-17T09:29:27.6167653Z"
        },
        "2e901af2-8d1f-4bf8-825a-6a57fe0b5372": {
            "id": "2e901af2-8d1f-4bf8-825a-6a57fe0b5372",
            "events": [],
            "territoryIds": [],
            "url": "https://my.server.com/webhook-test-2",
            "enabled": false,
            "queueBy": "TERRITORY",
            "headers": {},
            "createTs": "2022-02-16T13:27:26.0062027Z"
        }
    }
}

Subscribe to a list of TerritoryIds and events with a WebHook URL (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

POST https://wwrm.workwave.com/api/v1/webhooksubscriptions

REQUEST BODY

Property Type Description
subscriptions List of WebHookSubscriptionInput The list of WebHookSubscription requested

RETURN VALUES

Property Type Description
subscriptions Map [UUID]WebHookSubscription A map where the subscription is the WebHook Subscription ID and teh value is the WebHookSubscription created.

Update WebHook Subscription

curl -H "Content-Type: application/json" -X PUT -d 'insert request body below' https://wwrm.workwave.com/api/v1/webhooksubscriptions/2e901af2-8d1f-4bf8-825a-6a57fe0b5372?key=AUTH_KEY

PUT /api/v1/webhooksubscriptions/2e901af2-8d1f-4bf8-825a-6a57fe0b5372 HTTP/1.0
Accept: application/json
X-WorkWave-Key: YOUR API KEY
Host: wwrm.workwave.com
Content-Type: application/json

{
    "enabled": true
}

The above command returns JSON structured like this:

{
    "enabled": true
}

Enable or disable an existing WebHook Subscription.

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

PUT https://wwrm.workwave.com/api/v1/webhooksubscriptions/:subscriptionId

REQUEST BODY

Property Type Description
enabled boolean The desired state for the Subscription.

RETURN VALUES

Property Type Description
enabled boolean The set state for the Subscription.

Delete WebHook Subscription

curl https://wwrm.workwave.com/api/v1/webhooksubscriptions?key=AUTH_KEY&ids='comma separated ids'

DELETE /api/v1/webhooksubscriptions[?ids=<comma_separated_list>] HTTP/1.0

The above command returns a response like this:

true

And in case the test fails:

{
    "errorCode": 100,
    "errorMessage": "ids list cannot be empty"
}

Delete the WebHook Subscriptions (synchronous).

THROTTLING

Leaky bucket (size:10, refill: 1 per second)

HTTP REQUEST

DELETE https://wwrm.workwave.com/api/v1/webhooksubscriptions[?ids=<comma_separated_list>]

QUERYSTRING PARAMETERS

Property Type Description
ids comma-separated list of String Ids of Subscriptions to be deleted.

Note: if only the * character is sent as ids, all the subscription for the account will be deleted.

LIMITS: due to querystring length limitations the number of IDs that can be safely specified should not exceed 200.

If the request is successfully completed, the value response will contains the true value in the body as plain text.

Asynchronous Notifications

Mechanics

Async notifications are POSTed to the configured Callback URL under the following circumstances:

  1. to notify the completion of an asynchronous API request
  2. to notify that some Orders changed as the result of either an API request or a manual request performed via the Web Application
  3. to notify that Routes for a given date have been marked as “Approved”

When one of the above events happens, an HTTP(S) POST request is sent from one the WorkWave Route Manager servers to the Callback URL.

Different notifications carry different information encoded in JSON format in the request body. The format of each body type is outlined in the following Chapters.

The remote server is expected to accept the TCP connection within 5 seconds and return an HTTP 200 OK code within 15 seconds.
Failing that, the Callback URL is invoked again up to 5 times according to the following retry strategy:

It is therefore strongly advised not to perform any time-consuming processing logic as part of the thread that receives the notification request, but to delegate such actions to other threads so that the receiving thread can immediately reply with a 200 OK response.

OrdersChanged Notification

Adding new Orders triggers a notification structured like this:

{
  "requestId": "509900a5-392e-4d34-bcfe-90cc6bf3ad47",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      },
      {
        "id": "89009ba2-285f-47a1-8b91-5524d8f31b16",
        "geocodeStatus": {
          "delivery": "LOW_ACCURACY"
        }
      },
      {
        "id": "6a0c1374-e07c-410d-98d2-dd7be1f02ffa",
        "geocodeStatus": {
          "delivery": "NOT_FOUND"
        }
      },
      {
        "id": "3d499ad0-14f6-4a38-acd8-05b8269dec78",
        "geocodeStatus": {
          "delivery": "POSTCODE_ISSUE"
        }
      },
      {
        "id": "a5682ad9-97e8-4719-9bb6-eecfcfb8606b",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "updated": [],
    "deleted": []
  }
}

Updating or replacing an existing Order triggers a notification structured like this:

{
  "requestId": "cdecbe3a-4115-4240-8d44-0cfa2fc14fb6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [
      {
        "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "geocodeStatus": {
          "delivery": "OK"
        }
      }
    ],
    "deleted": []
  }
}

Deleting Orders triggers a notification structured like this:

{
  "requestId": "9c66f107-320f-4ae5-85f6-3dddaa7c8c8e",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "ordersChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
      "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "a5682ad9-97e8-4719-9bb6-eecfcfb8606b"
    ]
  }
}

Notifies that some Orders’ data has changed.

This can be the result of an asynchronous API request such as the ones described at Orders API or of a manual operation performed via the Web Application.

In general, any operation that changes Orders’ data (create/update/delete) triggers an ordersChanged notification.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and if not, issue a Get Orders request to fetch the details of the updated Order(s).

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to ordersChanged
data OrdersChanged OR ErrorResponse Details about the outcome of the change event

VehiclesChanged Notification

Adding a new Vehicle (from the UI) triggers a notification structured like this:

{
  "requestId": null,
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [
        "875cceab-0952-4101-9db3-e524dbec9a75"
    ],
    "updated": [],
    "deleted": []
  }
}

Updating an existing Vehicle triggers a notification structured like this:

{
  "requestId": "302f2060-c132-4079-8565-9f543ea581ea",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [
        "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7"
    ],
    "deleted": []
  }
}

Deleting a Vehicle (from the UI) triggers a notification structured like this:

{
  "requestId": null,
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehiclesChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
        "0d8855e6-28a0-4e89-9c67-b44c66c39ba6"
    ]
  }
}

Notifies that some Vehicles’ data has changed.

This can be the result of an asynchronous API request such as the ones described at Vehicles API or of a manual operation performed via the Web Application.

In general, any operation that changes Vehicles’ data (create/update/delete) triggers a vehiclesChanged notification.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and if not, issue a List Vehicles or a Get Vehicle Settings request to fetch the details of the updated Vehicle(s).

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehiclesChanged
data VehiclesChanged OR ErrorResponse Details about the outcome of the change event

DriversChanged Notification

Adding a new Driver triggers a notification structured like this:

{
  "requestId": "88b79f3b-28bf-4bd6-82ae-9c523f3cc20b",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [
        "0129724f-b80d-4011-ab91-3e4ae2f62896"
    ],
    "updated": [],
    "deleted": []
  }
}

Updating an existing Driver triggers a notification structured like this:

{
  "requestId": "9ca2501f-19f1-42b0-b17c-3ebe585776c6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [],
    "updated": [
        "a3935987-4944-462f-b602-4a3a12beeeff"
    ],
    "deleted": []
  }
}

Deleting a Driver triggers a notification structured like this:

{
  "requestId": "aac2fe79-5cc9-485a-9a24-b48d3d03db49",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "driversChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
        "a08213e6-673f-4efc-955e-2bf587813162"
    ]
  }
}

Notifies that some Drivers’ data has changed.

This can be the result of an asynchronous API request such as the ones described at Drivers API or of a manual operation performed via the Web Application.

In general, any operation that changes Drivers’ data (create/update/delete) triggers a driversChanged notification.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and if not, issue a List Drivers request to fetch the details of the updated Drivers.

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to driversChanged
data DriversChanged OR ErrorResponse Details about the outcome of the change event

VehicleDriverAssignmentsChanged Notification

Replacing Vehicle-Drivers Assignments triggers a notification structured like this:

{
  "requestId": "c3f7257a-3c5d-4870-bddc-e8845da1a227",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "vehicleDriverAssignmentsChanged",
  "data": {}
}

Notifies that some Vehicle-Driver assignments have changed.

This can be the result of an asynchronous API request such as the ones described at Vehicle-Driver Assignments API or of a manual operation performed via the Web Application.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and if not, issue a Get Driver Assignments request to fetch the details of the updated assignments.

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to vehicleDriverAssignmentsChanged
data empty object OR ErrorResponse

ExecutionEventsProcessed Notification

Sending Execution Events triggers a notification structured like this:

{
  "requestId": "a6f01d6b-a085-4812-8784-48d26d888809",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "executionEventsProcessed",
  "data": {
    "processed": [
      "OK",
      "OK",
      "ERROR_VEHICLE_NOT_TRACKED",
      "OK_WARN_LATLNG_OUT_OF_BOUNDS",
      "OK"
    ]
  }
}

Sending Execution Events while a WebApp-initiated Editing Transaction is in progress triggers a notification structured like this:

{
  "requestId": "303dd2b5-22c4-4fe9-9586-a6b168d96658",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "executionEventsProcessed",
  "data": {
    "processed": [
      "POSTPONED",
      "POSTPONED",
      "POSTPONED"
    ]
  }
}

Notifies that an API-initiated Send Execution Events request completed.

REQUEST BODY

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to executionEventsProcessed
data ExecutionEventsProcessed OR ErrorResponse Details about the outcome of the update event

ApprovedRoutesChanged Notification

Approving Routes and/or revoking Routes approval triggers a notification structured like this:

{
  "requestId": "94accf16-dab4-4a6d-85b1-eda4bff10842",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "approvedRoutesChanged",
  "data": {
    "approved": ["20151204", "20151205"],
    "revoked": ["20151206"]
  }
}

Notifies changes to dates where Routes have been either marked as approved (i.e.: ready to be dispatched and visible to mobile apps) or have been revoked approval (i.e.: not ready to be dispatched, no more visible to mobile apps).

This is the result of either API-initiated Approve Routes or Revoke Routes requests or a manual operation performed via the Web Application (via the “Approve and Dispatch” button).

An application interested in this type of notification would, upon receiving it, typically issue a List Approved Routes request to retrieve details about the approved Routes.

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to approvedRoutesChanged
data ApprovedRoutesChanged OR ErrorResponse Details about the outcome of the update event

SchedulingCompleted Notification

Building Routes triggers a notification structured like this:

{
  "requestId": "758aa6e2-f450-4f2e-9559-b928e39fb5f9",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {}
}

Fitting-In Unassigned Orders triggers a notification structured like this:

{
  "requestId": "13d8ddf5-7fbc-49e5-a2b3-cb4d10b80827",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderIds": [
      "603a348f-7fcc-4bdc-8f4a-ec10a68547e0"
    ]
  }
}

Unassigning Orders triggers a notification structured like this:

{
  "requestId": "1bf2f905-522f-42ab-bc06-d2bfb5dd4f06",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderIds": [
      "603a348f-7fcc-4bdc-8f4a-ec10a68547e0"
    ]
  }
}

Assigning OrderSteps triggers a notification structured like this:

{
  "requestId": "ebc076b0-18ba-40d6-963a-288d0cc1e33f",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderSteps": [
      {
        "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
        "type": "delivery"
      }
    ]
  }
}

Notifies that an API-initiated scheduling request completed.

This is the result of the asynchronous API requests described at Scheduling API.

REQUEST BODY

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to schedulingCompleted
data SchedulingCompleted OR ErrorResponse Details about the outcome of the update event

ProposalsSetProcessed Notification

Compute ProposalsSet triggers a notification structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "proposalsSetProcessed",
  "data": {
    "order": {
      "id": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
      "geocodeStatus": {
        "delivery": "OK"
      }
    },
    "proposals": [
      {
        "status": "NOT_FOUND"
      },
      {
        "status": "FOUND",
        "routeId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
        "pickupStartSec": 38265,
        "deliveryStartSec": 43549,
        "routeCost": 201675,
        "deltaCost": 10498
      },
      {
        "status": "NOT_FOUND"
      }
    ]
  }
}

Notifies that of a set of proposals has been computed and stored for review and proposal application

REQUEST BODY

Property Type Description
requestId String Request ID associated to the asynchronous request, also doubles as the ID of the stored ProposalsSet
territoryId UUID Territory ID
event String Set to proposalsSetProcessed
data ProposalsSetProcessed OR ErrorResponse Details about the outcome of the processed event

ProposalApplied Notification

Apply Proposal triggers a notification structured like this:

{
  "requestId": "f59d7e47-d67b-41a6-9cd4-fca9d481dec0",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "schedulingCompleted",
  "data": {
    "orderId": "fb5e269b-9a16-4d44-abe5-a3f1c84acdb7",
    "routeId": "31656f79-cba7-4bcf-a959-e3fe3f7ca2a7-20151203",
    "proposalIndexApplied": 1
  }
}

Notifies the application of a proposal, resulting in the addition of the Order to the plan and its assignment to the Route identified by the selected proposal.

REQUEST BODY

Property Type Description
requestId String Request ID associated to the asynchronous request
territoryId UUID Territory ID
event String Set to proposalApplied
data ProposalApplied OR ErrorResponse Details about the outcome of the processed event

RegionsChanged Notification

Adding a new Region triggers a notification structured like this:

{
  "requestId": "7d69fd36-3841-4ec6-bdc4-775f5e550918",
  "territoryId": "0c8bcd10-225a-4acd-a47f-12d1e3077891",
  "event": "regionsChanged",
  "data": {
    "created": [
        "6543c0c1-d55e-46e1-ae3c-65d26239351c"
    ],
    "updated": [],
    "deleted": []
  }
}

Updating an existing Region triggers a notification structured like this:

{
  "requestId": "f97f7a00-8751-4bd7-920e-c5a7cdca2958",
  "territoryId": "0c8bcd10-225a-4acd-a47f-12d1e3077891",
  "event": "regionsChanged",
  "data": {
    "created": [],
    "updated": [
        "584cc8bf-3fee-41a2-81f1-8ab1d6b15269"
    ],
    "deleted": []
  }
}

Deleting a Region triggers a notification structured like this:

{
  "requestId": "72cbfae8-d75e-444a-8b98-6a4da3e91452",
  "territoryId": "0c8bcd10-225a-4acd-a47f-12d1e3077891",
  "event": "regionsChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
        "539d3609-58bc-4445-b068-69cb8d977ef9"
    ]
  }
}

Notifies that some Regions’ data has changed.

This can be the result of an asynchronous API request such as the ones described at Regions API or a manual operation performed via the Web Application.

In general, any operation that change Regions’ data (create/update/delete) triggers a regionsChanged notification.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and, if not, issue a List Regions request to fetch the details of the updated Regions.

REQUEST BODY

Property Type Description
requestId String OR null Request ID associated to the originating asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to regionsChanged
data RegionsChanged OR ErrorResponse Details about the outcome of the change event

DepotsChanged Notification

Adding a new Depot triggers a notification structured like this:

{
  "requestId": "88b79f3b-28bf-4bd6-82ae-9c523f3cc20b",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [
        "0129724f-b80d-4011-ab91-3e4ae2f62896"
    ],
    "updated": [],
    "deleted": []
  }
}

Updating an existing Depot triggers a notification structured like this:

{
  "requestId": "9ca2501f-19f1-42b0-b17c-3ebe585776c6",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [],
    "updated": [
        "a3935987-4944-462f-b602-4a3a12beeeff"
    ],
    "deleted": []
  }
}

Deleting a Depot triggers a notification structured like this:

{
  "requestId": "aac2fe79-5cc9-485a-9a24-b48d3d03db49",
  "territoryId": "429defc8-5b05-4c3e-920d-0bb911a61345",
  "event": "depotsChanged",
  "data": {
    "created": [],
    "updated": [],
    "deleted": [
        "a08213e6-673f-4efc-955e-2bf587813162"
    ]
  }
}

Notifies that some Depots’ data has changed.

This can be the result of an asynchronous API request such as the ones described at Depots API or of a manual operation performed via the Web Application.

In general, any operation that changes Depots’ data (create/update/delete) triggers a depotsChanged notification.

An application interested in this type of notification would, upon receiving it, typically check whether the notification is about an action that was initiated by itself (by checking the requestId) and if not, issue a List Depots request to fetch the details of the updated Depots.

REQUEST BODY

Property Type Description
requestId String Request ID associated to the asynchronous request, or null if the originating request is a manual change (performed from the UI)
territoryId UUID Territory ID
event String Set to depotsChanged
data DepotsChanged OR ErrorResponse Details about the outcome of the processed event

WebHook Notifications

Mechanics

WebHook notifications are POSTed to the WebHook URL set in the WebHook Subscription when the event the subscription refers to happens in the Plan, if the subscription is enabled. A single subscription can refer to multiple events.

Different notifications carry different information encoded in JSON format in the request body. The format of each body type is outlined in the following Chapters.

The remote server is expected to accept the TCP connection within 10 seconds and return an HTTP 200 OK code within 10 seconds.
Failing that, the invokation is repeated according to the following retry strategy:

If you need to do any processing that could take more than 10 seconds in response to a webhook, it’s strongly advised to queue such actions for later processing in your system upon receiving the webhook and immediatedly reply with a 200 OK response.

Note: If the remote server replies with an HTTP code of 404 error, the subscription will be disabled immediately.
If the remote server replies with an HTTP code that does not belong to the 2xx success code class and it’s not 404 error for more than a few days, the subscription will be disabled.

When disabled, a subscription is still present, but will not send any notification for the events it refers to. The state can be modified with the Update WebHook Subscription invokation.

Orders Notification

Changes to an order triggers a notification structured like this:

{
  "apiRequestId": null,
  "territoryId": "cc52648e-0221-409b-8a63-b325331b56eb",
  "timeZoneCode": "America/New_York",
  "eventType": "ORDER_ADDED",
  "orders": {
    "571bcb74-8905-4c77-9ff9-3517958f65b0": {
      "id": "571bcb74-8905-4c77-9ff9-3517958f65b0",
      "name": "New Order 1",
      "eligibility": {
        "type": "any"
      },
      "forceVehicleId": null,
      "priority": 0,
      "loads": {},
      "pickup": {
        "depotId": "0363f92b-f67a-4f71-8e2a-e6ebd7f54633",
        "location": null,
        "timeWindows": [],
        "timeWindowExceptions": {},
        "notes": "",
        "phone": null,
        "email": null,
        "serviceTimeSec": 0,
        "tagsIn": [],
        "tagsOut": [],
        "customFields": {},
        "barcodes": []
      },
      "delivery": {
        "depotId": null,
        "location": {
          "address": "189 Frelinghuysen Ave, Newark, NJ 07114, USA",
          "latLng":